We're exploring the potential of a bug in the system. It's possible that
resending the transfer authorization email alters the session key state in
the database and the emails and actual values get out of sync. I ask that
anyone having specific problems send the domain(s) and session key(s) in
question to support@opensrs.org to help track down the cause (and
solution) to this problem.
On the other hand - this could already be solved, and you may just be
seeing some latent (read: legacy) problems from before the bug was located
and solved.
"Edward C. Unrein" wrote:
>
> We have another client experiencing difficulty while attempting to transfer
> their domain, they receive the following error:
>
> The error which occurred was:
>
> Authentication failed: invalid session key for domain_name.
>
> I went through the same thing about a week ago and Chuck found the system
> Password and the one being supplied to client were different. We know for a
> fact that the client is entering the proper information as they have sent a
> copy of the authorization email directly to us and we also receive the same
> error response.
>
> Is anyone else experiencing this type of behavior?
>
> Sincerely,
>
> Edward Unrein
> Electronic Communications Unlimited, Inc.
> Microsoft Level III Site Builder Members
> edward@ecui.com
> http://www.ecui.com
--Charles Daminato Tucows Product Manager (ccTLDs) chuck@tucows.com
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