At 11:06 PM 1/2/01 -0500, you wrote:
>Please accept my vote for this to become an issue.
>
>I think the only way an RSP other than the one who registered the domain
>name should be able to renew it is if the domain name is transferred to that
>RSP. (I think there should be an automated process for this that makes it
>at least as easy to change RSP's as it is to change registrars. This is in
>OpenSRS's best interest, because if an end user wants to leave their RSP,
>and it is difficult to move to another OpenSRS RSP, they will find another
>registrar.)
>
>"Renew Anywhere" is going to cause a lot of problems with recordkeeping.
>For instance, if my customer adds two years with another RSP, how will I
>ever find out about it?
>
>The biggest part of the work is in the initial registration, dns setup,
>hosting or forwarding configuration. A lot of business models count on a
>stream of future renewals to make money. I don't remember this ever being
>discussed on the list.
We agree 100%. Further, it could be easy for the client to be confused --
thinking that it did not matter where he executed the renewal -- with the
reasoning that since it is still our Registrar we still get credit for the
renewal . . . .
It is not like the RSP's have totally branded this product -- particularly
when OSRS/TUCOWS is contacting our customers directly in their own name and
with their own return address. We're not comfortable with the direct
contact concept for other reasons, which have already been voiced/discussed
by others and us on this list serve, but never-the-less continues to be the
prevailing practice.
We think OSRS/TUCOWS has a responsibility to help the acquiring RSP
maintain persistency as opposed to the current concept where OSRS/TUCOWS
wins regardless of what happens to the RSP who brought the customer on
board in the first place. Saying that it is an RSP problem with his
customer seems rather disingenuous. Why not dance with the one who brung
ya, rather then setting the stage for a skirmish among your allies?
---- Don Brown - Dallas, Texas USA Internet Concepts, Inc. donbrown@inetconcepts.net http://www.inetconcepts.net PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049 Providing Internet Solutions Worldwide - An eDataWeb Affiliate ----
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