Sounds to me to be breach of contract. If you paid for two years, you
get two years. They cannot take back time without at least refunding
pro-rata the amount you paid for that time. At the very least, you're
entitled to that amount in damages.
-Eric
-------------------------------------------------------
arctic bears - the internet - your way.
50000 domain names were reserved today. was yours?
domains from US$25/year, name resolution, mail hosting.
http://www.arcticbears.com
-----Original Message-----
From: "A. M. Salim" <salim@localweb.com>
To: OpenSRS Developers List <dev-list@opensrs.org>
Date: Thu, 25 Jan 2001 19:19:06 -0500 (EST)
Subject: Registry transfers lose remaining time now?
>
>Hi,
>
>Has the registry xfer policy changed regarding transfer of remaining
>time
>from NetSol to OpenSRS ?
>
>Up until now, any domain xfers I did from NetSol carried over the
>balance
>of time left with NetSol, and Tucows added one year to it.
>
>Apparently this has now changed.
>
>A client renewed a domain with NetSol (paid them $35 for 1 year), then
>did
>a registry xfer from NetSol to OpenSRS (adding another year, toal 2
>years
>according to my simple math). The xfer went through OK but OpenSRS is
>showing the domain expires next year, not 2 years from now.
>
>How so?
>
>I called up NetSol and the person I spoke with adamantly insisted that
>this is correct: any domain xfer away from NetSol loses any time left
>on
>the domain. Apparently this is spelt out in their policy though I
>could
>not see where (nor could the NetSol person but she still adamantly
>insisted that that's the policy). I asked if this is new and did not
>get a
>straight answer.
>
>So Tucows folks, please help me out here, what is the real answer?
>
>Should we stop telling our clients that we will transfer the balance
>of
>the time remaining on their account ? When did this change anyway,
>and
>how come it changed so quietly? That was a big selling point for us.
>If
>this is true, did this happen on NetSol's request or Tucows request?
>I
>can't imagine NetSol benefits from this much, so if this is true,
>perhaps
>this was initiated by Tucows? And knowing Tucows, this would be way
>out
>of character for Tucows (but not NetSol) so I am really puzzled by all
>this ... H-E-L-P !!!
>
>best regards
>Mike Salim.
>
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:36:13 EDT