>From that aspect, renewals are no worse than with NSI, and in fact much
better.
At least OpenSRS tells us a domain is due for renewal. NSI sends a paper
bill to the customer who doesn't know we've transferred it.
-- Lynn
-----Original Message-----
From: Robert L Mathews
Sent: Tuesday, April 17, 2001 2:07 PM
To: Lynn W. Taylor
Subject: RE: you make it sound like we don't care
At 4/17/01 12:36 PM, Lynn W. Taylor wrote:
>Mailing lists are not the only source of "input" -- I'm sure suggestions
>come
>from many directions.
So what? It's reasonable to assume that people say pretty much the same
things privately as publicly. (I can't think of any reason why people who
want new features would tend to say so privately and people who want bug
fixes would tend to say so publicly; I'd guess just the opposite, in
fact.)
>Many complained about the renewal process (which was IMHO badly broken)
>but it works right now.
It most definitely does not. Renewal messages are still sent for domains
that have been transferred away to other registrars, for example. I
consider this a catastrophic failure of the system that I'm having to
make great effort to work around.
-- Robert L Mathews, Tiger Technologies
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