Y'know, we had a few of these punkass orders too - I just started
putting the IP on the page the customer verifies from so they see that
we see - then I have it as part of their record, too, on the credit card
transaction. Easier than justifying from a log file.
HOST: clgrtnt1-port-74.dial.telus.net
ADDRESS: 161.184.40.74
BROWSER: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98; DigExt;
TELUS PLAnet Internet (http://www.telusplanet.net))
Best,
Scott Schiller
Account Manager
GIA Web Services, Inc.
10575 NE 4th
Bellevue, WA
98004 US
PHN: +1.206.914.4755
FAX: +1.425.454.7458
EML: scott@domainalchemy.com
--Get your @ together!--
http://domainalchemy.com
http://weregisternames.com
> -----Original Message-----
> From: owner-dev-list@opensrs.org
> [mailto:owner-dev-list@opensrs.org] On Behalf Of Eric Paynter
> Sent: Tuesday, November 06, 2001 2:59 PM
> To: dev-list@opensrs.org
> Subject: Re: Logging IP Address of Orders?
>
>
> Robert writes:
>
> > I was beginning to think I had this problem to myself... I
> had a spate
> > of fraudlent transactions over two months recently. It's
> costing me a
> > _fortune_. I've thought of pulling the plug on online
> orders. What I
> > make in valid transactions is being lost in chargeback fees
> and other
> > bank fees on the dodgey transactions.
> etc...
>
> We actually pend all orders from _first_time_ buyers, lookup
> the IP using
> visual traceroute and make sure that the order was placed
> from somewhere
> near the actual billing address. If there is anything
> suspicious, we call
> and ask for both the issuing financial institution and the
> cvv2 on the card.
> We only trust a phone number that matches what the issuing financial
> institution has on file. If it does not match, we call and
> ask for the
> correct information first... In most cases, it only takes a couple of
> minutes to do this since we usually don't have to call. Since
> we started
> with this policy, we have had no chargebacks...
>
> Granted, we're not doing thousands a month like some of you,
> which make this
> undoable.
>
> -Eric
>
>
> --
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