Re: certs, horizon and low balances

From: John Keegan (john@rackshare.com)
Date: Tue Oct 07 2003 - 21:50:17 EDT


Not sure if this is consistent with behavior of other OpenSRS products or
even logical. Domains don't return an error code if there is an insufficient
balance.

That makes sense - the error is either confusing to the customer ("Failed to
create order: Insufficient balance - the customer might think you are
talking about their balance) or embarrassing to the reseller (Customer would
think you don't pay your bills or something).

I know I wrote about this a long time ago
<http://www.opensrs.org/archives/dev-list/0211/0041.html> but I don't think
pending the order and returning the same error is really a good answer.

Does anybody agree, maybe I am off base here...

-- 
John Keegan
john@RackShare.com
http://RackShare.com

> From: Leonid Igolnik <lim@igolnik.com> > Date: Sun, 5 Oct 2003 14:41:06 -0400 (EDT) > To: John Keegan <john@rackshare.com> > Cc: dev-list@opensrs.org > Subject: Re: certs, horizon and low balances > > The order will be pended for you. The TPP API however will return a > success of 0 and a specific error code for cases where order is pended due > to insufficient balance (see TPP docs). This is done done to ensure that > you as a reseller can take an action appropriate as per your own business > process. > > Leonid Igolnik > > OpenSRS Developer. > > On Sun, 5 Oct 2003, John Keegan wrote: > >> Working on Horizon w/ssl certs and get this message using RCL (v 2.60) when >> I am low on balance: >> >> Error >> The error which occurred was: >> >> Failed to create order: Insufficient balance >> Error details: >> >> I thought this had been fixed, am I mistaken? Is there a way to have the >> order pend? >> >> Thanks in advance for any help. >> >> > > -- > > Leonid Igolnik. >



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