Thanks, Kim. My forehead was getting bloody from banging it against the
wall.
Now, everyone repeat after themselves, "The customer is not _necessarily_
wrong..." Maybe relevant, maybe not, but here is #4 of from the Mindspring's
14 deadly sins:
4. Joke about how dumb the customers are.
Every time you call a user a loser, idiot or the like, you show your
disregard for the customer. While joking around after hours may seem like
fun, it will influence the way you see customers and, therefore, the way you
treat them. Customers pay your paycheck. Treat them as if your life depends
on it, because it does.
Words to live by...
-- John Keegan john@RackShare.com http://RackShare.com> From: "Kim Phelan" <kphelan@tucows.com> > Date: Wed, 5 Nov 2003 16:40:32 -0500 > To: "John Keegan" <john@rackshare.com>, <dev-list@opensrs.org> > Subject: RE: SSL certs on Horizon - pricing error? > > We fixed the problem. > Thanks for the (repeated) heads up :) > > Kim > > -----Original Message----- > From: owner-dev-list@opensrs.org [mailto:owner-dev-list@opensrs.org]On > Behalf Of John Keegan > Sent: Tuesday, November 04, 2003 9:52 PM > To: dev-list@opensrs.org > Subject: Re: SSL certs on Horizon - pricing error? > > > Please, any help would be appreciated with this question. Why would the > following error on Horizon be received when submitting an SSL order: > > 'response_text' => 'pricing error' > > "pricing error" is not mentioned in any of the docs. OpenSRS support tells > me that SSL certs are not supported in Horizon (not true). Can any OpenSRS > developer explain what this error is? > > -- > John Keegan > john@RackShare.com > http://RackShare.com > > >> From: John Keegan <john@rackshare.com> >> Date: Mon, 27 Oct 2003 20:28:24 -0500 >> To: <dev-list@opensrs.org> >> Subject: Re: SSL certs on Horizon - pricing error? >> >>> I am getting the following error on Horizon when submitting a cert order: >>> >>> 'response_text' => 'pricing error', >>> >>> The "major code" is 7000... Can anyone explain this error >> >> I am quite glad that my inquiry sparked such a lively conversation. The >> dev-list used to be an interesting list, it's nice to see it come back to >> life. >> >> Not one response to my question, though. ;-) Does anyone know why the above >> response would be received for a Horizon cert order? has anyone seen this in >> the live or test environment before? >> >> -- >> John Keegan >> john@RackShare.com >> http://RackShare.com >> >> >> >
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