David Gregg wrote:
> If you buy WIN98 from a distributer and ship it to your client - who then
> disputes the charges, would you expect the distributor or Microsoft to bail
> you out? Absolutely not - it's your problem.
This is not the same thing at all. In this case, you have perfect
recourse to reclaim your copy of win98 or whatever tangible product you
have sold.
Here, we are doing is like purchasing licenses, and reselling them. If
the buyer defaults on payment, we should be able to contact the
organization that maintains the license database, and have ownership
transferred back to us, since these things are transferrable - why
should openSRS object?
Obviously, this is not a great solution, but it's better than nothing.
-Ken
http://www.pacific.net
> You say this wouldn't happen at NetSOL, well they are a registrar. We are
> resellers. We buy from OpenSRS for $10. That transaction is done. Now we
> 'resell' this for a profit and the client hoses us -I really don't think
> this is tucows problem. You and your client have more than likely already
> established a more lucrative agreement for other services.
>
> Again, refering to the www.opensrs.org website, it states:
>
> ---
> OpenSRS is designed for "Internet Solution Providers" (Internet Service
> Providers, Web Hosting Companies, etc...) who process registrations for end
> users/organizations as part of their solution offering.
> ---
>
> Hmm, 'as part of their solution offering'. Sounds like the intent was to
> enhance your overall service offerings. Kind of a value added thing to
> bundle with your other services. I don't think the intent was for people to
> go out and pretend that they are some kind of registrar.
>
> David Gregg
> dgSoft Internet Services
> -> Web Site: http://www.dgsoft.com
> -> PGP Public Key: http://www.dgsoft.com/pgpkeys/dgregg.asc
>
> ----- Original Message -----
> From: Coolfred Internet Services <coolfred@coolfred.org>
> To: <bscott@stockdogsaction.com>; <discuss-list@opensrs.org>
> Sent: Thursday, March 02, 2000 7:07 PM
> Subject: Re: New Ideas for OpenSRS (or wish list) - Reseller Access
>
> >
> >
> > --- Bill Scott <bscott@stockdogsaction.com> wrote:
> > >I agree with RSP's having the ability to take care of their own customers
> by
> > >having SysAdmin privileges for their own customers.
> >
> > ditto... apparently the OpenSRS arguement is that "some" RSPs will abuse
> this power, therefore to look out for the end users this power is not given
> to RSPs. But I think this is like assuming everyone is guilty. The way this
> is setup now, we are asking to be hit with fraud credit cards and people
> charging back or using bad credit cards WILL get away with it. It will cost
> the reseller more in terms of time and money trying to recover the loss.
> Unfortunately it will be a matter of time before all OpenSRS resellers are
> targetted for this kind of fraud. Someone buying from Internic would not get
> away with a fraud credit card or a charge back or cc or check and they would
> immediately lose access to the domain for unpaid domains. I really would
> like someone from Tucows to explain exactly how the reseller will be
> protected against these frauds. Here is a scenario:
> >
> > Customer sends you a bad check or uses a bad credit card to buy 10 domains
> for 10 years. As soon as you get the authorization number or the check you
> release the password to the customer and lose control over the domains. 30
> days later you get a charge back on the credit card after the real owner
> sees their monthly statement. So you are already out $20 to $30 for the
> chargeback depending on your merchant account. but of course you can't get
> your hands on the domains and OpenSRS has already charged you $1000 for the
> domains. So how are we exactly supposed to recover this loss? would Tucows
> reimberse the $10 if a domain goes in default and is not paid for?
> >
> > It is rediculous to say this is "the risk" you must accept and this is
> like "any other business". If a guy doesn't pay for his hosting account, I
> simply lock his account. But to recover, say $1000, you would have to sell a
> 100 domains for $20 to recover this loss.
> >
> > OpenSRS admins should seriously reconsider this policy. I for one, would
> volunteer my services as an arbitrar, if a customer claims that a reseller
> is being abusive of the power they are given. If a committee is setup and
> that committee looks after this, then what is the problem?
> >
> >
> > <snipped for brevity>
> > > I am not
> > >going to fall into a price war with everyone .... $20 dollars a year is a
> fair
> > >price for a domain name plus parking fees and the chance to write some
> pages
> > >and sell some disk space. You get what you pay for .
> > >
> > >Bill Scott
> >
> > Is anyone interested in setting some sort of guideline amongst all
> resellers not to sell domains for under a certain amount, unless the
> customer is buying other services? I could see people even giving away the
> domains for free if someone signs up with a hosting package, but what if
> they just want to buy the domains? I heard prices of $13 being thrown
> around!!! This is rediculous. Let's have some reasonable guideline amongst
> ourselves. Prices of $20 or $25 are reasonable. But can anyone even survive
> on $3 margin, let alone give a decent service?!!!
> >
> >
> > Farhad Sadeghi
> > Coolfred Internet Services
> > http://www.coolfred.net
> >
> > _____________________________________________________________
> > Email Powered by Everyone.net
> >
-- -Ken Anderson Pacific Internet Webmaster http://www.pacific.net/web/
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