On Fri, 3 Mar 2000, Coolfred Internet Services wrote:
> C) I can present our company as a competent service provider in domain
> registry and not just as a mark-up middleman D) I can take back domains
> from unpaid customers, be it fraud or simply a customer not paying the
> bills (just as I do with their accounts) E) I can give back the domains
> AFTER the customer has paid the bills (just as I do with their accounts)
> F) Take over and sell any domains which were registered through
> fraudulent means to recover losses (just as I do for custom orders not
> paid for) G) Give my customers less head-ache when they lose or forget
> their passwords or change emails or both.
Item D, to me, seems quite bizarre. I "expect" OpenSRS to provide
the same level of functionality as Network Solutions (pretend for a minute
that netsol has some level of competancy... I know, it's a stretch). The
idea that NetSol would transfer a domain's ownership over to an ISP
because the ISP was never paid for the domain registration seems to me to
be quite silly. In item C you mention presenting your company as a
competant service provider but then in item D your statements indicate
that you are not willing to address the risks and accept responsibility
for the parts of the transactions that are yours.
Grossly generalizing, I see so many posts in here asking for all
sorts of oddball functionality that really should be implemented on our
side by us, the service providers, not by OpenSRS, which is essentially a
gateway to the NSI database for those of us who aren't immediately
inclined to shell out eight zillion dollars for the ICANN nod of approval.
If your customers are going to lose their passwords then save them in a
database on your end for later use in the support process. If you don't
want to seem a mark-up middleman then develop an entire management
interface yourself using opensrs.pl . You might actually have to expend
some effort in setting up your business.
Jeff Dafoe
Systems Administrator
Evolution Communications, Inc.
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