Sorry but your 100% wrong here. This is the policy and risk you accepted
when you decided to take credit cards. This is true in lots of industries.
If someone buys a steak dinner, a few books at the bookstore and some gas
for their car on my stolen credit card or stolen credit card number, then
the bookstore, restaurant, and gas station are all out of luck. I don't pay
for any of that and they lost out. Same thing is true in the travel industry
as well. The credit card company will just have one question
ultimately......do you have signed copy of the imprint of the card and did
you swipe the card for the transaction....NO? Well then here is one charge
back, your welcome. That is the policy of the credit card companies like it
or not.
Tim Jung
System Admin
Internet Gateway Inc.
tjung@igateway.net
----- Original Message -----
From: "Coolfred Internet Services" <coolfred@coolfred.org>
To: <bscott@stockdogsaction.com>; <discuss-list@opensrs.org>
Sent: Thursday, March 02, 2000 9:07 PM
Subject: Re: New Ideas for OpenSRS (or wish list) - Reseller Access
> Customer sends you a bad check or uses a bad credit card to buy 10 domains
for 10 years. As soon as you get the authorization number or the check you
release the password to the customer and lose control over the domains. 30
days later you get a charge back on the credit card after the real owner
sees their monthly statement. So you are already out $20 to $30 for the
chargeback depending on your merchant account. but of course you can't get
your hands on the domains and OpenSRS has already charged you $1000 for the
domains. So how are we exactly supposed to recover this loss? would Tucows
reimberse the $10 if a domain goes in default and is not paid for?
>
> It is rediculous to say this is "the risk" you must accept and this is
like "any other business". If a guy doesn't pay for his hosting account, I
simply lock his account. But to recover, say $1000, you would have to sell a
100 domains for $20 to recover this loss.
>
> OpenSRS admins should seriously reconsider this policy. I for one, would
volunteer my services as an arbitrar, if a customer claims that a reseller
is being abusive of the power they are given. If a committee is setup and
that committee looks after this, then what is the problem?
[snip]
> Farhad Sadeghi
> Coolfred Internet Services
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