Re: Transfers: A bit of an explanation

From: Tiger Technologies (lists@tigertech.com)
Date: Mon Apr 03 2000 - 05:54:51 EDT


At 4/3/00 12:23 AM, sys@zanmai.com wrote:

>No, that's not the purported aim of this plaintive thread. The thread
>started off with a straw man argument, the specious request that OpenSRS
>should give the resellers ownership/control over the domain names to
>prevent/reduce "thieves".
>
>Of course the plaintiffs didn't listen when it was pointed out the even if
>they
>did have ownership/control of bogus names, it would not put one single $
>back into their RSU account, so their argument was rendered moot from the
>start ...
>but they keep clamoring ... and tilting at mythical windmills.

Hey, hey, please be careful. I'm the one you accused of tilting at
windmills, but you were wildly misrepresenting my argument then, and
you're still doing it.

I'll say it for the fourth time (I've been counting): My goal is NOT to
recover the stolen money, but to shut off any stolen domains and make
them worthless in order to discourage the person from bothering to steal
the NEXT TIME. I believe this will be helpful because I think people who
don't get any benefit from acts of theft are less likely to do it again.

If you'd like to argue that this won't make any difference, I hope you'll
share your opinions so I can listen and learn something. But please stop
claiming I'd like to change the policy because I think I'll get the money
back. That's simply not the case. Straw man, indeed....

>Wouldn't it be nice if, in this thread especially, only those
>businesspersons who have had direct, actual experience with CC chargebacks
>and theft/fraud loss
>reply ... and the dreamers and perfect-worlders keep the delusions to a
>minimum.

Sure -- since you asked: I've been accepting credit cards on the Internet
since September of 1994 for about 37,000 transactions. In that time,
about 2,000 people have attempted to steal from me by such clever
stratagems as using the name "Mickey Mouse" in the online order form.

Those are easy to catch, but I have also had 220 chargebacks where the
transaction went through, AVS matched, and everything looked reasonable,
but the cardholder later stated he or she had never heard of my company.
These are the kind of chargebacks that cannot be fought.

This represents about $4,400, which is indeed what I consider my "cost of
doing business". It's not much. However, each time it happens, I shut off
the service that has been fraudulently purchased in an attempt to
discourage others from trying it.

I believe the number would be higher -- perhaps much higher -- than
$4,400 if I hadn't been able to turn the service off, because the thieves
would have told their lowlife teenage friends they can get away with it
(I speak from personal experience as an ex-lowlife teenager). I'd guess,
but can't prove, it would be in the multiple tens of thousands of dollars.

And you?

--
Robert L Mathews, Tiger Technologies



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