At 11:18 AM 4/3/00 -0700, ECS wrote:
>> Of course the plaintiffs didn't listen when it was pointed out the even if
>they
>> did have ownership/control of bogus names, it would not put one single $
>> back into their RSU account, so their argument was rendered moot from the
>> start ...
>> but they keep clamoring ... and tilting at mythical windmills.
>>
>> Cheers,
>> Eric Ross
>> QuickNames.com
>>
>I think the point that you keep missing is that loss of domain name would
>eliminate some of the incentive for a fraudulent chargeback. Won't recover
>the loss, just remove some of the incentive.
You misunderstand what motivates consumers who later DAK chargback.
> And some of the other
>registrars do return control of the domain name back to the RSP when this
>happens.
Control of a worthless domain name ... is worthless.
>
>As it stands now, I can register a domain name with you for 10 years, then
>dispute the registration. Assuming the credit card company agees,
Stop right there. You assumption is false, the credit card merchant
clearinghouse will not allow the customer to *both* DAK and Keep the Product.
It is one or the other, either they claim they have no knowledge of the
charge and return the product, or keep the product and pay the charge.
Unlike a service that is consumed and can't be retuned, a domain name is
tangible in that it continues to exist and can be retuned.
<snip>
>
>The agrument that no one will do this is specious.
>
>We just had a hosting client chargeback nine months of hosting service. He
>claimed that after nine months he discover the service did not meet his
>requirements.
And this is for a consumed service that can't be returned anyway, and it is
an argument over quality. A domain name can be retunred, and if registered
and delivered, quality is not in dispute. The merchant bank will not allow
a customer to DAK and keep the domain.
> Unfortuanately, he is overseas and his bank supported his
>claim for a chargeback. We offered to refund the last month's service, but
>he received the entire nine months from the bank. So we loss $135 for the
>nine months service provided plus a $25.00 chargeback fee.
SO don't take overseas credit cards, at least from that country. Most of
the credit card fraud comes from overseas anyway, a big risk that you
either accept or reject. Many of our clients will not accept ANY credit
cards from certain countries/areas, like Russia for instance, where one
banker estimated 50% of the charges were frauds.
>
>Of course we can take him to small claims court. :) Meaningless when he is
>overseas. We did turn him into a collection agency, but this will only
>ensure he has a black mark on his credit report, if this even matters in the
>UK.
But no one forced you to take credit cards, and from overseas clients. It
is a "risk" that you willingly assumed. We still require cashiers check or
money orders from overseas clients, and we have never been ripped off. If I
choose to
take the risk of redit cards, then it is I who must assume the burden of
that risk.
>
>Now this is a minor amount, so it is not worth the expense nor time of
>pursuing the issue further. Of course, we will hold his domain name hostage
>to his actions, even through we don't control the domain name itself.
>Everytime we recived a notice that he is attempting to transfer the domain
>name away from our nameservers, we will send a copy of this entire matter to
>his new hosting company, for their information, to see if they are
>interested in providing him free service.
So you arrived at your own "solution" without invoking any assistance
from OpenSRS ...
>
>I admit this is very rare. It is only the second time we had this happen
>and the first time was only three months service. And it has only happened
>with non-US customers and their banks.
My point, form extensive experience, about the risk of overseas credit cards.
Don't like the risk, don't take them. Quite simple, easier than haveing
OpenSRS reinvent their system and contracts to cover a resellers deliberate
exposure to danger.
>
>Do we expect this to be a major problem in registering domain names? No we
>don't. Can it happen? Yes, it can and will, but hopefully it will be as
>rare as it is in the hosting service.
We shall see ...
Cheers,
Eric Ross
QuickNames.com
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:35:28 EDT