Yes, you read that subject right ... a user of ours has a domain
registered through OpenSRS and has asked us to have it transferred
back to NSI as registrar. He doesn't have any passwords, and I'm
uncertain about how to help him.
Apparently an OpenSRS reseller registered it "for" our user, taking
his money but denying him control of the domain. (Our user is a brand
new user, not someone we know well yet. There could be more to this
than he is telling us.)
I'd prefer to transfer his domain to a (reputable) OpenSRS reseller
(we aren't one yet), but our user wants NSI. He seems to feel he's
learned a lesson.
It's clearly his domain - the domain name is his-business-name.com,
the registrant is his business at his business' address, and he is the
admin contact. Being admin contact doesn't do him any good,
especially since the reseller registered his own (the resellers')
email address as the admin contact address. The admin contact name
and phone number are our user's.
What can we do for him? Is his only recourse an ICANN-approved domain
dispute arbiter like disputes.org?
--
Dick St.Peters, stpeters@NetHeaven.com
Gatekeeper, NetHeaven, Saratoga Springs, NY
Saratoga/Albany/Amsterdam/BoltonLanding/Cobleskill/Greenwich/
GlensFalls/LakePlacid/NorthCreek/Plattsburgh/...
Oldest Internet service based in the Adirondack-Albany region
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