great news, ross. however,
this is what the editor of internetnews.com writes:
>In all fairness to Tucows, I only had a short time period to get a response
>from them, and didn't hear back from them within that time period, (though
>actually they still have not responded to the voice message I left on the
>machine of Anne Camber). I also tried to reach Ross Rader, Director of
>Tucows Names, but he was not in the office either. And when I spoke to them
>this morning, Network Solutions was also still waiting for a response from
>Tucows.
>Thanks,
>Scott
and on 20 Mar 2000, Charles Daminato <chuck@opensrs.org> wrote:
>Rest assured that a policy regarding live-support will be created this
>week and a true 24/7 warm blooded individual (nothing against the cold
>blooded variety) will be answering email, etc.
i did not catch the update on this.
kind regards philippe, http://Tita-nic.com/
--- *** ---
>Phil,
>
>I'm not quite sure what your point is - there are people in the office at
>all hours - with over 200 people working here, it's tough not to reach
>someone.
>
>As far as the PR bit goes, Brian @ Internet.com sent me an email
>requesting a chat this morning that I didn't get until after his deadline.
>Two ships in the night as it were. I've been stuck in meetings all this
>week working out the nitty gritty around this news bit -
>http://biz.yahoo.com/prnews/000530/tucows_aut.html - a much more
>productive effort than trying to deal with a PR issue created by problems
>at NSI.
>
>On Fri, 2 Jun 2000, Philippe Landau wrote:
>
>> Scott Allan, Director OpenSRS wrote:
>> >It was actually changed last night.
>> >>It's been fixed.
>> >>Whois info for, web.net:
>>
>> >> > PL> Network Solutions is still
>> >> > PL> waiting to hear back from TUCOWS about what they intend to do
>> >> > PL> to correct the fraudulent domain name transfer. TUCOWS did not
>> >> > PL> respond to calls from InternetNews for additional details.
>> >> > PL> http://www.internetnews.com/bus-news/article/0,2171,3_386441,00.html
>> >> >
>> >> > PL> not only does Tucows/OpenSRS give NSI an undeserved
>> >> > PL> PR-advantage, it is also very disappointing that they
>> >> > PL> did not act swiftly and as soon as the events became known.
>> >> > PL> Tucows - why ?
>>
>> ok, that's really great, that you acted swiftly, thank you.
>> however, if your PR-department can't even be reached,
>> that's not good enough, is it ?
>>
>> also, we were lucky that this could be resolved
>> during your business hours.
>> in my opinion OpenSRS can't act swiftly enough as long
>> as they don't have staff on duty 24 hours a day.
>> it's a time-critical, world-wide business and most american corps
>> like Tucows did not understand that yet.
>>
>> we all know NSI is a bad business but the public needs to
>> be informed that OpenSRS is better.
>>
>> kind regards philippe, http://Tita-nic.com/domains/
>>
>
>
>Thanks,
>
>-RWR
>
>
>
>--------------------------------------------------------------
>Ross Wm. Rader http://www.domaindirect.com
>Director, Assigned Names Division http://www.opensrs.org
>TUCOWS.com Inc. http://www.domainwatch.com
>ross@tucows.com http://www.domainsurfer.com
>--------------------------------------------------------------
>t. (416) 531-2697 x 335 f. (416) 531-5584
>----------------"Because-People-Need-Names"-------------------
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