If it is in your Terms & Conditions you can charge a customer for
transferring their domain away
Someone has to do the admin work, and most people don't work for free, so
why should the customer get the service for free?
Alex Kells
-----Original Message-----
From: ECS [mailto:edseward@cmpsource.com]
Sent: Saturday, June 10, 2000 03:39
To: discuss-list@opensrs.org
Subject: Re: It had to happen sometime...
I don't have a problem with items 1 or 2.
But I question 3 as being somewhat shaky ethical wise. I believe the
domain owner should be the admin contact of any domain name. Just my
opinion.
And I'm not sure that you can do the last part, charge them a fee to go
to another reseller or hosting company.
It would be interesting to see an "official" comment on whether this is
allowed by OpenSRS before clients scream or it hits the press.
Can you imagine some reseller charging a $50 or $100 fee before a client
can transfer their domain name to another registrar. Or to a different
reseller within OpenSRS?
And as to switching hosting companies, why should there be a fee for
that? We gain and lose clients all the time, that is part of the game.
If they wish to leave, we help them. Otherwise they would turn into
support headaches, so it is cheaper to send them away with a thanks for
using us, come back if you dislike your new host. Except the few that
we ask to leave, about one a month on the average. We don't want to see
them back. :)
----- Original Message -----
From: "Ken Hodges" <ken@rabun.net>
To: <discuss-list@opensrs.org>
Sent: Friday, June 09, 2000 8:17 PM
Subject: Re: It had to happen sometime...
> This discussion only strengthens my resolve to:
>
> 1. keep the domain registration process a private matter, not
advertising
> the address of the registration server.
> 2. allow onlu ONE year of registration until I am sure the customer is
a
> good one that pays their bills, then allow up to 10 years after the
one year
> "trial".
> 3. keep ME as the administrator for the domain. If they don't pay,
they
> don't get their domain.
>
> At least by doing this, I am in control of my servers, the money, and
I can
> charge a fee to transfer the domain to another reseller or hosting
company.
>
> Ken
> ----- Original Message -----
> From: "Evan Klinger" <evan715@sirius.com>
> To: "David Gregg" <dgregg@dgsoft.com>
> Cc: <discuss-list@opensrs.org>
> Sent: Friday, June 09, 2000 8:27 PM
> Subject: Re: It had to happen sometime...
>
>
> > David Gregg wrote:
> > >
> > > I agree.
> > >
> > > My bank tells me a charge back can occur up to 6+ months after the
> charge
> > > with or without a card swipe and signature - with or without the
> customer
> > > psoessing a product or using a service for that matter.
> >
> > This further complicates matters of "reposessing" the domain name.
If
> > the customer/criminal can initiate a charge back up to 6 months
after
> > the registration of the domain and the domain can be transferred to
> > another registrar after 60 days it leaves a 4 month window open in
which
> > to charge back the amount. And I am pretty sure that the new
registrar
> > won't give a damn if the name hasn't been paid for as long as they
have
> > the person's business. Of course I could be wrong about this as the
new
> > registrar won't want to have to deal with a charge back if the
person
> > re-registers with them, either.
> > --
> >
> > --------------------------------------
> > Evan Klinger evan@domainclerk.com
> > President DomainClerk
> > www.domainclerk.com - $13 domain names
> >
> >
>
>
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:35:38 EDT