At 01:05 PM 6/19/00 -0700, William X. Walsh wrote:
>Being righteously correct doesn't win you any customers, Derek. They
>don't care if it is NSI's fault, their ISP's fault, etc.
Actually, many of the people DO care whose fault it is, and are happy to
see that someone is actually paying attention to the "rules of the game" as
opposed to just being yes-men to customers to get their cash. Customers are
brighter than you give them credit for. They appreciate people who are
putting quality ahead of all else.
>Being righteously correct is nice if you can afford it. If you can,
>then the way this is implemented you can do it.
But then I, as a reseller, am selling the services of a registrar that
isn't committed to standards-adherence. I'm selling my customers on
"excellence", except what they're REALLY getting is mediocre because the
default is to "not care" about data integrity or interoperability.
>But that is no reason to force the rest of us to, when we have to
>compete with those who aren't as righteous as you about it.
Really, it's up to the OpenSRS folks, not me. :) I just have a hard time
believing that there are really people out there who will "Settle" for
selling substandard services (and make no mistake, breaking a standard, by
definition, makes it sub-standard *G*) and then have the audacity to
attempt to justify such.
People are leaving NSI because they're tired of all the problems they've
had with NSI. Showing them the e-mail address situation as a tangible
reason of "part of the problem with NSI" is a SELLING point, not a STICKING
point.
D
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:35:38 EDT