"William X. Walsh" wrote:
>
>
> The issue appears to be that they list themselves as the admin
> contact, a shady, and unethical practice, since the admin contact is
> effectively the owner of the domain name. Then they ignore and do not
> appear to pay attention to the emails to approve the transfers of the
> domain name to a new registrar.
That's patently ridiculous. The owner of a domain name is the owner of
the domain name. The admin contact is the contact responsible for the
admin. There are always cowboy outfits that provide poor service and I
have had to deal with many domain sellers who do not respond to emails
or phone calls and have to be persistently chased to perform tasks but
that doesn't make the practice of performing admin services on behalf of
a client a "shady and unethical practice". There are many domain sellers
who provide an excellent service for their clients by taking full
responsibility for all IT matters pertaining to the client, including
all administration and payments.
> Perhaps this constitutes a violation of the spirit of the ICANN
> Agreements. Being that they are a CORE registrar, nothing surprises
> me. CORE is repeatedly mentioned in domain circles as the worst
> registrar in the system. CORE member registrars are restricted by
> many limitations in the CORE system, and by archaic and strange
> "policies" by CORE. Getting anything resolved with them will end up
One of the strangest policies I've come up against is OpenSRS's
registration procedure that prevents you from correctly registering the
domain to the owner and also being able to perform administrative duties
on their behalf.
Not all resellers are out to screw domain owners. There are many, if not
the majority, who are reputable companies with a long history of
providing excellent support services for their clients who are being
hampered from extending that service to domain name management because
of the attitude that to do so is to "hijack" the domain. Our clients
don't know anything about IT, they outsource it and they pay a single
fee for complete IT support. They do not have staff available to deal
with domain management, including related admin and billing issues,
that's what they pay us for and we provide a prompt response to their
needs and they're very happy. I really don't see how that is "a shady
and unethical practice".
Paul Richards
Originative Solutions Ltd
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:35:51 EDT