Re: Support backlogged?

From: Frank Lemire (flemire@opensrs.org)
Date: Wed Nov 01 2000 - 15:01:35 EST


On Wed, 1 Nov 2000, Scott Goodman wrote:

>
> How far back is support@opensrs.org backlogged? I'm waiting for a
> response on an issue I emailed 7 days ago.
>
> I resent it yesterday and today as I'm about to lose a customer. Please
> respond Tucows!

Support is slightly backlogged, but the backlog is ~48 hours, not 7 days.

I'll look for your issue in email and respond to it off-list.

-- 
 [ Frank Lemire ] 
 [ OpenSRS Technical Operations ]



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