Unfortunately no - our current system is rather old, dilapidated, and dumb.
Effective, but dumb. It's being replaced (as we speak, going through the
process), so in the interim we have to bounce through things.
You don't seriously think we've done over 150,000 tickets in the past year.
We're not THAT bad ;)
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - chuck@tucows.com
> -----Original Message-----
> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org]On Behalf Of Philip Mak
> Sent: April 27, 2001 1:13 PM
> To: Charles Daminato
> Cc: discuss-list@opensrs.org
> Subject: RE: support e-mail
>
>
> On Fri, 27 Apr 2001, Charles Daminato wrote:
>
> > Occasionally it's turned off when there's "autoresponder" wars (bounces
> > between less intelligent autoresponders - ours is pretty dumb....).
>
> Can't you just program your autoresponder so that it won't send a message
> to an e-mail address if it's already sent one in the past day?
>
> -Philip Mak (pmak@aaanime.net)
>
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