Re: Busy at OpenSRS?

From: William X. Walsh (william@userfriendly.com)
Date: Fri Jun 01 2001 - 18:21:58 EDT


Hello hostmaster,

Friday, June 01, 2001, 10:58:19 AM, hostmaster@ntnation.com wrote:

> Is it just me, or does OpenSRS' support and administration seem really out
> of it this week? I've been waiting four days for a response from support on
> a specific technical/usage issue, and its been three days since I faxed in a
> routine credit card authorization to buy RSP credits and they still haven't
> shown up in our account.

While I can't speak to the support delays, as I've not had the need to
contact them recently, I can say that lately (as recently as
yesterday) I've rarely had to wait even an hour for faxed payments to
be processed and credited.

-- 
Best regards,
William X Walsh
mailto:william@userfriendly.com
Owner, Userfriendly.com
Userfriendly.com Domains
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