Re: Network Solutions Change of Registrar Authorization Request

From: elliot noss (enoss@tucows.com)
Date: Thu Jun 07 2001 - 18:19:43 EDT


A quick number. In hundreds of thousands of transfers from the top couple
folks to us, the number of "slamming" instances is exactly 0. It is
completely inappropriate, IMHO, to solve a problem which doesn't exist, but
simply may at some point. You all would be absolutely amazed to see how well
Registrars work together to solve the very small number of problems that do
arise. I have spoken to a number of folks went through the long-distance
wars and it sounds so much more acrimonious.

As you saw from the adoption by NetSol of a policy similar to RCOM, it would
quickly devolve into a flight to the most restrtictive policies as the
choice became a defensive one. JB, I don't know if you were reading much of
the earlier discussion on this point, but the true "cost" from a customer
service perspective of this restrictive approach is huge. Huge for us, but
more importantly, huge for ISPs and Web Hosting companies whose customers
were trapped by it. Ross has a file of hundreds of complaints relating to
thousands of domains, and those are only the ones we have had forwarded to
us.

Regards

Elliot Noss

----- Original Message -----
From: JB Segal <jb@akamai.com>
To: Ross Wm. Rader <ross@tucows.com>
Cc: Alex Kells <Alex@ftech.net>; <discuss-list@opensrs.org>
Sent: Thursday, June 07, 2001 3:32 PM
Subject: Re: Network Solutions Change of Registrar Authorization Request

> Quoth Ross Wm. Rader (ross@tucows.com):
> >
> > > Personally, I think that the losing Registrar *should* confirm with
the
> > > Admin contact before a Registrar transfer goes through.
> >
> > I'd be curious to know why.
> >
> > -rwr
> Basically, if someone's going to 'slam' you, as this effectively is, is
there
> a reason to believe that they'll await your confirmation and not just lie
> about getting it? The presumption of sleaziness is already there in the
> initial attempt to steal the registration, thus, the losing registrar DOES
> have a legit. reason to question xfers.
>
> As the PITA factor is high in correcting such things, safety nets are not
> bad, per se.
>
> JB
>
>
> --
> JB Segal jb@akamai.com jb-pager@akamai.com
> Systems Engineer 617-250-3649 800-606-8292 617-283-2675
(Cell)
> Akamai Technologies, 500 Technology Square, Cambridge MA 02139
> "Pay no attention to the folks behind the curtain..."



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