Good point, I'll put in a movement to get the wording changed. Fortunately,
this should be a simple thing :)
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - chuck@tucows.com
> -----Original Message-----
> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org]On Behalf Of Robert L Mathews
> Sent: October 17, 2001 12:35 PM
> To: discuss-list@opensrs.net
> Subject: Transfer confirmation "password" terminology is confusing
>
>
> I have a small UI suggestion about the transfer confirmation message sent
> by OpenSRS.
>
> It contains a "password" that people must use to approve the transfer.
> However, I've found this occasionally confuses my users.
>
> When they sign up, they provide a password of their own choosing to
> manage their domain. Then they receive a second "password" in the
> transfer confirmation message, and they don't understand that it should
> be used only for approving the domain transfer -- they think we're
> assigning them a new permanent password to use in managing their account.
>
> The misunderstanding also occurs in the other direction. People who don't
> read the transfer confirmation message closely try to use their own
> password to approve the domain transfer.
>
> Both of these misunderstandings have happened to us a number of times.
>
> This problem could be avoided if OpenSRS referred to it as a "transfer
> approval code" in the e-mail and on the Web page, instead of a
> "password". That would make it clear that it's used only for that
> purpose, and people would be unlikely to confuse it with the "password"
> they selected themselves.
>
> Just my 2 cents to make everyone's lives a little smoother.
>
> --
> Robert L Mathews, Tiger Technologies
>
> Put an animated US flag on your Windows desktop: http://deskflag.com/
>
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