Doesn't this actually make it better for V? - and worse for customers (and
RSPs) wanting to transfer away? - I am assuming that the "advance notce"
will be an INVOICE - and then they will decline transfer requests from that
point on...... as it has been invoiced?
Len Thomson
Auckland
New Zealand
-----Original Message-----
From: owner-discuss-list@opensrs.org
[mailto:owner-discuss-list@opensrs.org]On Behalf Of Loren Stocker
Sent: Tuesday, 4 December 2001 7:49
To: isplists@ezserver.net; discuss-list@OpenSRS.net
Subject: Re: [Verisign Improvements?]
Importance: Low
Hi All,
It is a necessary improvement.
That's not to say that NSI have suddenly become good guys. Only that they
are
now giving everyone sufficient notice of due renewal fee. In the past, you
might say it was a negative option: Pay up in 20 -25 days or forfeit the
ability to transfer. Rights? We'll see.
Has anyone else been denied "DOMAIN STATUS REPORTS?" I'm going to try again,
but I've ordered these for three accounts at least 4 times over the last 2-3
months. Response, but no reports.
Best, Loren
"Tony" <isplists@ezserver.net> wrote:
Dear Partner:
We are committed to making your partnership with us a
success. As a result, we are pleased to announce
improvements to our Internic renewal process. We
believe these changes will help you increase revenue
and retention rates by alerting you to customer renewal
needs earlier and more frequently.
This new process, to be implemented in mid-December,
will notify you of upcoming renewals approximately 45
days earlier in the process. This will allow you to
reach your customers and collect payment earlier,
before the competition does. You will receive your first
renewal notice approximately 75 days prior to the
registration anniversary date. If payment has not been
received, approximately 45 days before the anniversary
date, a second reminder notice will be sent to you.
If a renewal registration fee has not been received by
VeriSign 10 days prior to the anniversary date, a
deactivation notice will be sent via U.S. mail to the
registrant. This notice will contain YOUR contact
information and will direct the customer to contact you
directly to process their renewal.
For all questions and concerns please contact your
Partner Manager. Premier Partners please call
877-438-8580 or send an email to the following
address: premiersupport@networksolutions.com
Thank you for your continued business and for the
opportunity to serve you.
Sincerely,
VeriSign Partner Program
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