transfer problems

From: Michael Brody (mbrody@tldsystems.com)
Date: Tue Jan 01 2002 - 23:02:25 EST


Hello all this if FYI in case you run across it,
This problem has just come to my attention and I have notified support.
(Sunday evening)

A client of mine tried to transfer a domain FROTZ.COM (not real name)

when he attempted the transfer the admin email was out of date.

he has updated the admin email address - the correction is showing up in
the whois.

but my RWI still wants to resend the transfer request to the old email address.

Which means if you have customers who updated their email address after the
initial transfer request to allow transfers to go through and you then
resent the request via the RWI they may not have received the message from you.

Just another end user support issue that we all need to be aware of.

Hope everybody had a wonderful New Year Celebration. :)

michael
mbrody@tldsystems.com



This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:36:57 EDT