problem with this is that the resubmit transfer does not preserve the
userid and password associated with the original transfer request.
michael
At 09:25 PM 1/1/2002 -0800, bill@daze.net wrote:
>Yes, this is "by design" and has always been this way. What you need to
>do is cancel the transfer in the RWI then resubmit the transfer request.
>
>It would be nice if there was an option to update the address, but the
>cancel and resubmit works fine for us.
>
> > Hello all this if FYI in case you run across it,
> > This problem has just come to my attention and I have notified support.
> > (Sunday evening)
> >
> > A client of mine tried to transfer a domain FROTZ.COM (not real name)
> >
> > when he attempted the transfer the admin email was out of date.
> >
> > he has updated the admin email address - the correction is showing up in
> > the whois.
> >
> > but my RWI still wants to resend the transfer request to the old email
> address.
> >
> > Which means if you have customers who updated their email address after
> the
> > initial transfer request to allow transfers to go through and you then
> > resent the request via the RWI they may not have received the message
> from you.
> >
> > Just another end user support issue that we all need to be aware of.
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