(opensrs) Problems with customer-approvable transfers

From: Chris (chrism@oneup.com)
Date: Wed Jan 02 2002 - 16:52:22 EST


I just got this "feedback" from a customer. Are there known system problems
right now?

Thanks,
Chris

> Chris,
>
> FYI
>
> As you know, after you initiate the transfer, I get an email from opensrs
> asking me to go to their website and confirm the transfer.
>
> I just completed all 5 and NOT A SINGLE ONE WORKED CORRECTLY THE FIRST TIME.
>
> Some took me 2-3 tries.
> I followed the instructions EXACTLY and got error messages.
>
> For example,
> I entered the domain name, the password (as pasted from the email) and my
> phone number.
> I then check the "Accept Agreement" box and clicked submit.
> Then I would get an error message telling me that I had to accept or reject
> the Agreement. (Hello, I just did that.)
>
> This interface is NOT ready for prime time.
> God help the people who are less patient than I am.
>
> ,dave



This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:36:58 EDT