Any news on the "Registration attempt failed: Invalid XML or unsupported
high-end ASCI" yet ? We edited our script to bypass this error...but it
seems that it is still occurring at times.
Best Regards,
Alex Brecher
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*****PLEASE DO NOT DELETE ANY PART OF THIS MESSAGE WHEN REPLYING*****
----- Original Message -----
From: "Charles Daminato" <chuck@tucows.com>
To: <blue3@btinternet.com>
Cc: <discuss-list@opensrs.org>
Sent: Monday, January 07, 2002 10:16 PM
Subject: Re: Is there an on going problem
> I ask that you refrain from sending multiple copies of the same message to
> our public lists. Thank you.
>
> Charles Daminato
> TUCOWS Product Manager
> chuck@tucows.com
>
> On Tue, 8 Jan 2002 blue3@btinternet.com wrote:
>
> >
> > Hi
> >
> > Is there an on going problem with OpenSRS support it used to be top
> > notch?
> >
> > I submitted an urgent request to support on Saturday and have not yet
had a human response back, even though the stated 72 hours have past.
> >
> > It seemed an urgent and serious request for some help, and I try not to
use the support department more than a few times a year.
> >
> > My customer is doing his nut not knowing if he is has or has not
registered a domain name, but nothing back from OpenSRS, as if some tickets
just get forgotten about. I seem to remember last year sending an email off
to support and not getting a response back, apart from the standard ticket
number being issued. So I guess it is not just a holiday period problem.
> >
> > If there is anyone alive at OpenSRS here are our outstanding tickets.
> > #6932-000046-4194\464194
> > #6932-000046-4172\464172
> >
> > Sorry to have to try this discussion group, its just that the support
department used to be much more responsive when we first brought our
business to OpenSRS.
> >
> > Best regards,
> > Wane
> >
> > mailto:blue3@btinternet.com
> >
> >
>
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