Auto Renewals, Does OpenSRS care?

From: Jeff (jeff@c-a-s-h.com)
Date: Sun Feb 03 2002 - 20:25:24 EST


Hi,

I've been exchanging emails with your tech support with replies
being very sparse from OpenSRS side.

Here is my problem.

There are Names set to AUTO renew on our a/c. These names were NOT set
to auto renew, yet they are getting renewed without our permission.
When i go to RWI to check which names will auto renew, it shows me ZERO!
whereas, the email notification has names setup to auto renew.

As a default, the OpenSRS script on our end have AUTO-RENEW set to false
when a new name or transfer takes place.

This auto renew is depleting our $ balance a/c and names which are
suppose to be deleted or transferred out are being renewed.

Are others having this problem?

Jeff.



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