When you check names that are auto-renewed, is the flag set?
Also, when you get emails stating these domains will "auto-renew", do you
check to see if the flag is set?
If the flags aren't set, and the domains are being renewed, then there is a
verifiable problem.
Has support asked these questions?
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - chuck@tucows.com
> -----Original Message-----
> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org]On Behalf Of Jeff
> Sent: February 3, 2002 8:25 PM
> To: discuss-list@opensrs.org
> Subject: Auto Renewals, Does OpenSRS care?
>
>
> Hi,
>
> I've been exchanging emails with your tech support with replies
> being very sparse from OpenSRS side.
>
> Here is my problem.
>
> There are Names set to AUTO renew on our a/c. These names were NOT set
> to auto renew, yet they are getting renewed without our permission.
> When i go to RWI to check which names will auto renew, it shows me ZERO!
> whereas, the email notification has names setup to auto renew.
>
> As a default, the OpenSRS script on our end have AUTO-RENEW set to false
> when a new name or transfer takes place.
>
> This auto renew is depleting our $ balance a/c and names which are
> suppose to be deleted or transferred out are being renewed.
>
> Are others having this problem?
>
> Jeff.
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