Re: Collecting information on counter slamming tactics....

From: Mike Allen (discusslist@4cheapdomains.net)
Date: Tue Apr 02 2002 - 13:13:30 EST


Hi Ken,

    I had a call yet today another customer asking if they should pay a bill
from Verisign tat they received today. I think god that they called first, a
lot of consumers don't verify notices like this. I have notices that our
customers are receiving on:

http://scams.4cheapdomains.net

and everyone that calls I am having them mail me the letters that they have
received. If you need these letters, please let me know and I will scan me a
copy and send the originals to you. Funny thing on this one, it was renewed
about 6 weeks ago and they still got the notice. ;)

I will do all I can in the fight. If you put together some kind of formal
press release on Tucows opinion on this matter, I will see that it get
published in all the state and local papers that are published in my area.

Thanks Ken,

--
Mike Allen, 4CheapDomains.Net
discusslist@4CheapDomains.Net
http://www.4CheapDomains.Net

----- Original Message ----- From: "Ken Joy" <kjoy@tucows.com> To: "Discuss-List@Opensrs.Org" <discuss-list@opensrs.org> Sent: Tuesday, April 02, 2002 9:30 AM Subject: Collecting information on counter slamming tactics....

> Folks, > > Most of you are probably aware of the various kinds of 'renewal notices' > (postal and email) that are being sent to your clients encouraging them to > renew their domain(s) with a competing domain registrar. There are a few > different iterations of this going around, but most provide an angle on the > facts which confuses registrants into thinking they ought to renew this > domain name with the other company. > > We are pursuing action against companies (ab)using this kind of marketing > campaign, and we'd like reseller feedback on any and all actions that have > yielded results (or that you are hoping to generate support for). > > Once we've collected what feedback we get, we'll publish something to all > resellers to better educated everyone WRT actions that can be taken against > this sort of campaign. > > So, if you are actively fighting these email or postal campaigns, please > contact us at kjoy@tucows.com with any details that you would like us to > share with all Resellers. > > Thanks, > > Ken > >



This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:09 EDT