CIRA sends a confirmation to the existing contact email. If that is out of
date an the user doesn't have their password (which 99.99% of the time
they don't) you'll need to ask your registrar to start a manual
verification process to update the Admin Contact a.k.a ECAC.
If the admin contact is still valid juts resend the user their CIRA
Username/password and they can visit the cira site to confirm the change.
regards,
On Wed, 3 Apr 2002, Philip Clever wrote:
> I have a client who logged into his .ca profile to change his admin
> contact information. It said that the changes were made succesfully
> and that an email would be sent to confirm. He never received an
> email. He finally got ahold of someone at CIRA and they told him that
> the reigstrar would have to send them an ECAC(?) Does anyone know
> what this means?
>
> -Thanks,
>
> Philip
>
>
>
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--- Paul Andersen (InterNIC:PA137) paul@egate.net E-Gate Communications Inc. T: +1 (416) 447-7700x23"The Trouble with doing anything right the first time is that nobody appreciates how difficult it was." - NANOG
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