RE: Force support via reseller interface - was: support@opensrs.org

From: bill@daze.net
Date: Tue Apr 16 2002 - 14:47:40 EDT


On Tue, 16 Apr 2002, Ken Joy wrote:

> Well, that's been suggested before; I myself *hate* form based emails on
> websites, and will often not work with a company that only offers that form
> of 'contact us'; what do others out there think of the idea?

Agreed. Let's not even consider a web form "solution". Let's keep it
simple. E-mail is still the best universal contact medium.

Why not implement TMDA? http://sourceforge.net/projects/tmda

I would suggest allowing a reseller to submit a list of authorized e-mail
addresses via the RWI then use TMDA to validate the received e-mails.



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