>From a customer... Who was 'slammed' last week:
--------------------------------------------------
I received this today.
Also responded to them.
Thanks
xx
------ Forwarded Message
From: xxx xxx<xxx.@xx.comcom>
Date: Wed, 24 Apr 2002 xxxxx -0400
To: Customer Support <completed@droc.ca>
Subject: Re: [TT] Order#1xxxx
Yes there is. I have given them permission to do so. Your "renewal" letter
and emails are misleading. I was under the impression that you were my
current Registrar, TUCOWS. But as it turns out your not!
You are not getting my "renewal" and NEVER will!
Also, I want my money back NOW!!!!!!!!!!!!!!!!
Thank You for wasting my time!
xxxxxxxxxxxxxx
--on 4/24/02 10:53 AM, Customer Support at completed@droc.ca wrote:
> Hello xxxxxxxxxxxxx, > > The renewal of your domain name, xxxxxxxxxxxxxxxx.com has NOT been > completed, due to a REGISTRAR LOCK placed on your domain by your > existing Registrar, TUCOWS, INC.. > > This registrar lock is preventing us from transferring your domain > name from TUCOWS, INC. to us. > > Solution: > - Call your current registrar, TUCOWS, INC. (see phone number below) > and ask them to remove the registrar lock from your domain name. > > - Notify us that you have done so, by calling our toll-free number > below. > > We will then re-attempt the renewal of your domain name. > > As a convenience, here are the three most common registrar's phone > numbers. > > - Network Solutions / Verisign / Internic > 1-888-642-9675 > > - Register.com > 1-800-899-9723 > > - Tucows > 1-800-371-6992 > > Transfer Department > Domain Registry of Canada > 1-877-232-9472 > > 4/24/2002 10:53:53 AM >
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