Re: opensrs support rejecting support requests

From: Charles Daminato (chuck@tucows.com)
Date: Mon Jul 08 2002 - 23:35:22 EDT


Philippe,

I apologize about the lack of announcement (this will be corrected
tomorrow). My preliminary information on the subject (hectic day,
returning after a long weekend) only pointed to an isolated incident. The
problems should have fully been addressed by now - I will investigate
tomorrow.

Charles Daminato
TUCOWS Product Manager
chuck@tucows.com

On Tue, 9 Jul 2002, Philippe Landau wrote:

> just a quick note that the reseller support address of opensrs
> is bouncing a part of the support requests addressed to it.
> support on the phone said they thought they had corrected
> the problem on monday morning, but the bounces continued later.
> an official announcement informing us about the problems would have been
> nice.
>
> kind regards philippe
>



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