Don't forget that with queuing there's no need for you to resubmit
manually
Charles Daminato
TUCOWS Product Manager
chuck@tucows.com
On Sat, 20 Jul 2002, Robert L Mathews wrote:
> At 7/20/02 10:00 AM, Mike Allen wrote:
>
> >Also, if I understand it right... If I turn these "On" and their is ever an
> >error between OpenSRS and the registries and/or the registries are down for
> >maintenance, this will pend the order until we log in and go over them?
> >Starting to sound pretty good to me from our stand point as most .US's error
> >out, I'll get a e-mail from the person telling me, and I write them back in
> >minutes and then I never hear back. I have lost many sales because of the US
> >problems and I know their are other sales lost that I don't know about...
>
>
> Do you pend orders, or process them immediately?
>
> If you currently pend them, there's not much benefit to queuing, as far
> as I can tell. With pending orders, in the situation you described, the
> failures come at the availability lookup stage, which queuing can't help
> (unless you're willing to tell customers that everything's available... I
> can just imagine the complaints <shudder>. You can check if the name is
> in the TLD servers for the domain as a backup, but I've found that to be
> only about 95% accurate).
>
> If you're processing orders immediately, and the errors are coming at the
> last step (registration), then queuing sounds like it would help. (But I
> solved that problem a long time ago by having the script still send us
> the order e-mail, even if the final OpenSRS register step failed -- then
> we just resubmit them manually. This has the added advantage of working
> even if the connection between my server and OpenSRS is down, not just if
> OpenSRS can't contact the registry.)
>
> ------------------------------------
> Robert L Mathews, Tiger Technologies
>
>
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