Re: Letters from Tucpws?

From: Mike Allen (discusslist@4cheapdomains.net)
Date: Mon Aug 05 2002 - 11:05:58 EDT


Typo.. Sorry bout that, but once it was sent it was too late! ;o)

Mikey
----- Original Message -----
From: "Rick MacCormack" <rick@availablenics.com>
To: "Mike Allen" <discusslist@4cheapdomains.net>; "David Dorey"
<david.dorey@xsession.com>; "discuss-list" <discuss-list@opensrs.org>
Sent: Monday, August 05, 2002 6:25 AM
Subject: Re: Letters from Tucpws?

> Why not just give all the referrals to Domaindirect and say there are
none?
>
> ;)
>
> Ignorance is bliss.
> everyone is happy.
>
> Rick MacCormack
> Availablenics.com Inc.
> rick@availablenics.com
>
> P.S. (this is not a spam!)
>
> P.S.S
> I have to admit the Tucpws spelling in the subject line is gettin to me.
>
> ----- Original Message -----
> From: Mike Allen <discusslist@4cheapdomains.net>
> To: David Dorey <david.dorey@xsession.com>; discuss-list
> <discuss-list@opensrs.org>
> Sent: Saturday, August 03, 2002 9:53 AM
> Subject: Re: Letters from Tucpws?
>
>
> Welp written David....
>
> Mikey
>
> ----- Original Message -----
> From: "David Dorey" <david.dorey@xsession.com>
> To: "Mike Allen" <discusslist@4cheapdomains.net>; <ross@tucows.com>
> Cc: <richard.pearce@xsession.com>
> Sent: Friday, August 02, 2002 8:26 PM
> Subject: RE: Letters from Tucpws?
>
>
> > I can fully understand that Tucows has to ensure that your
> > share/stockholders interests are addressed before the commercial
interests
> > of OSRS RSPs even if they are possibly one and the same. But as an RSP
I
> > have to fully stand behind Mike, he does eloquently express an opinion
we
> > minor RSPs would be fearful to present ourselves on the record or the
> > list...
> >
> > The vast majority of our business is .uk (we have been Nominet members
> since
> > 1998 and also UKERNA (.gov.uk .ac.uk etc..)) which of course we do not
> pass
> > through CA-TUCOWS because we benefit from the £5 (no VAT @17.5% to you!)
> > Nominet members price.
> >
> > Unfortunately (and according to your criteria) this may mean that
because
> we
> > are low volume gTLD and cert OSRS punters we may get the s**t end of the
> > OSRS stick as far as 'the program' below is structured.
> >
> > - please tell me OSRS/2C is the same company we decided to become an RSP
> for
> > gTLDs with and we will not be persecuted for having the same independent
> and
> > open philosophy you pioneered and we modelled our company on. It would
> > choke me to find out that there is really no other way other than to
> > eventually bend over and make it look like a struggle for the benefit of
> the
> > audience.
> >
> > Kind regards
> >
> > David Dorey
> > Xsession.Com
> >
> >
> >
> > -----Original Message-----
> > From: owner-discuss-list@opensrs.org
> > [mailto:owner-discuss-list@opensrs.org]On Behalf Of Mike Allen
> > Sent: 02 August 2002 22:46
> > To: ross@tucows.com; discuss-list
> > Subject: Re: Letters from Tucpws?
> >
> >
> > So this is still based on sales? Once again Ross, I remind you. Those
guys
> > are listed (As a referral) already with YOUR COMPANY because you are
> > helping. Something has got to give and it is in my hopes they start to
> come
> > out and express their opinions. Even those that HAVE NOT been writing me
> off
> > list about this, need to come forward with this. This is our "Biggest"
> > problem with this proposal!
> >
> > Please see where we are coming from Ross.... As much as I hate to say
it,
> I
> > have been made an offer to buy our domain sales site this week and I
hate
> to
> > sell it, but it is starting to look like a better choice at this
> > point....... I have already been told I am making enemies at 2Cows, but
I
> am
> > simply expressing my feelings and if that is going to hurt us, they life
> > goes on. I just "Pray" you see or point. I would like to be "Best of
> buds"
> > at 2Cows but it seems that will not ever happen as I am looked at as a
> "Out
> > Cast" for expressing our feelings and emotions.... Please, Please feel
> what
> > we feel. Put your self in the "Small Guy" chair.
> >
> > Have a great night..... ;o)
> >
> > --
> > Mike Allen, 4CheapDomains.Net
> > discusslist@4CheapDomains.Net
> > http://www.4CheapDomains.Net
> > (812) 275-8425 - Office
> > (815) 364-1278 - Fax
> > ----- Original Message -----
> > From: "Ross Wm. Rader" <ross@tucows.com>
> > To: "'Mike Allen'" <discusslist@4cheapdomains.net>; "'discuss-list'"
> > <discuss-list@opensrs.org>
> > Sent: Friday, August 02, 2002 10:43 AM
> > Subject: RE: Letters from Tucpws?
> >
> >
> > > K folks, here's the dirt.
> > >
> > > *For the time being*, the program has been modified such that sales
will
> > > be looking at including individual resellers on a one off basis. At
this
> > > point, I don't have a clear idea on what the criterion are (not
because
> > > they don't exist, but because I'm just not completely up to speed) -
but
> > > I am assuming that they are largely as discussed here a few weeks
> > > back...
> > >
> > > - sales volumes
> > > - geographic region served
> > > - time as a Tucows' reseller
> > > - exclusivity of business relationship
> > > with Tucows
> > > - number of Tucows' products resold
> > > - the level of compliance issues associated with the reseller.
> > >
> > > Now what has changed is that in addition to sales working through
> > > inclusion with *all* resellers on a case by case basis, Peter's new
> > > account team has a limited pool of referrals that he and his team will
> > > be working through assignment to resellers in his category (small to
mid
> > > volume...). He asked me to explicitly pass on that his list of
referrals
> > > isn't unlimited and not to be disappointed if he doesn't contact you
on
> > > this pass through (which is basically a random selection from
resellers
> > > in his category) - its quite likely that he'll accumulate another pool
> > > pretty quickly.
> > >
> > > Further, we haven't stopped trying to figure out internally what to do
> > > with this program over the longer term. Next Friday, we have a team
> > > meeting (management type stuff) at which we will be discussing this
> > > issue further and in the meantime, I've floated an idea that we should
> > > try to automate the evaluation process as much as possible by
comparing
> > > applicant resellers to the data that we store in the SRS DB. It hasn't
> > > met with any opposition thus far, but I imagine that we will refine it
> > > at the meeting next week.
> > >
> > > Anyways, hopefully this provides you each with a bit more
understanding
> > > of where we are at on this particular issue...let me know if you have
> > > any questions etc...certainly more to follow...
> > >
> > > In the meantime, thought for the week...
> > >
> > > "When I woke up this morning my girlfriend asked me, 'Did you sleep
> > > good?' I said 'No, I made a few mistakes.'"
> > > - Steven Wright
> > >
> > > Cheers all...
> > >
> > > -rwr
> > >
> > >
> > >
> > >
> > > "There's a fine line between fishing and standing on the shore like an
> > > idiot."
> > > - Steven Wright
> > >
> > > Please review our ICANN Reform Proposal:
> > > http://www.byte.org/heathrow
> > >
> > >
> > > > -----Original Message-----
> > > > From: owner-discuss-list@opensrs.org
> > > > [mailto:owner-discuss-list@opensrs.org] On Behalf Of Mike Allen
> > > > Sent: Wednesday, July 31, 2002 2:31 PM
> > > > To: ross@tucows.com; discuss-list
> > > > Cc: Jacqueline Cook
> > > > Subject: Re: Letters from Tucpws?
> > > >
> > > >
> > > > It wasn't specific. It was simply a rough letter and didn't
> > > > answer our questions etc... Just discussed her understandings.
> > > >
> > > > <Jacqueline quote>
> > > > My understanding of the main concerns is as follows:
> > > >
> > > > These lists generate an important volume of customer leads
> > > > for all of our resellers - big and small. You would like a
> > > > clearer description of how to qualify for a list and you
> > > > would like to know whom to talk with to discuss
> > > > qualification. The lists provided a good way for customers to
> > > > know that you are a Tucows' accredited registrar. You would
> > > > like the opportunity to provide comment before major changes
> > > > to process and policies are implemented. </Jacqueline quote>
> > > >
> > > > This is not all we are looking for, a clearer description?
> > > > Would be beneficial, but we are forgetting the main point.
> > > > Being treated fairly/equally.... No prejudice at all.
> > > > EVERYONE gets a equal stab at that list unless you have had
> > > > complaints that you can show to that specific reseller
> > > > including the domain name and who filed the complaint. Then
> > > > it maybe justifiable to not promote that reseller for obvious
> > > > reasons. If we screw up anytime with a customer I will be the
> > > > first to admit it. But I know (And I can speak for us only)
> > > > that we have none and go the extra mile to keep all our customers.
> > > >
> > > >
> > > > <Jacqueline quote>
> > > > We are actively working to address these items and will
> > > > announce any new initiatives as they are available. As
> > > > always, you have provided us with immediate and frank
> > > > feedback and ideas on how we can continue to improve. We
> > > > appreciate it. </Jacqueline quote>
> > > >
> > > > So since we have not heard how things are progressing, does
> > > > this mean nothing has been done since this letter was sent on
> > > > 7/22/02 ?? We would simply like to all be given a heads up on
> > > > these and get a new policy going and get it started. We
> > > > joined OpenSRS because of recommendations that they were fair
> > > > and treated all equally like what was done on the .US
> > > > Referral list when it was launched. Since then, I have only
> > > > seen that our (The Small
> > > > reseller) have been treated less and less equal on all other
> > > > referral lists.... Only the big guys get helped and they will
> > > > always stay big because all you do is help them and not the
> > > > small people. About like the government charging the rich
> > > > less taxes but the rest of us more.... ;o)
> > > >
> > > > I am speaking for myself, but I am written to every day off
> > > > list by other list members with our private discussions on
> > > > this topic and all that I have been conversing with feel this
> > > > way also.
> > > >
> > > > --
> > > > Mike Allen, 4CheapDomains.Net
> > > > discusslist@4CheapDomains.Net
> > > > http://www.4CheapDomains.Net
> > > > (812) 275-8425 - Office
> > > > (815) 364-1278 - Fax
> > > > ----- Original Message -----
> > > > From: "Ross Wm. Rader" <ross@tucows.com>
> > > > To: "'Mike Allen'" <discusslist@4cheapdomains.net>;
> > > > "'discuss-list'" <discuss-list@opensrs.org>
> > > > Sent: Wednesday, July 31, 2002 11:50 AM
> > > > Subject: RE: Letters from Tucpws?
> > > >
> > > >
> > > > > I was under the impression that Jacqui followed up to my post last
> > > > > week or so(??)
> > > > >
> > > > >
> > > > >
> > > > > -rwr
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > "There's a fine line between fishing and standing on the
> > > > shore like an
> > > > > idiot."
> > > > > - Steven Wright
> > > > >
> > > > > Please review our ICANN Reform Proposal:
> > > > http://www.byte.org/heathrow
> > > > >
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: owner-discuss-list@opensrs.org
> > > > > > [mailto:owner-discuss-list@opensrs.org] On Behalf Of Mike Allen
> > > > > > Sent: Wednesday, July 31, 2002 11:06 AM
> > > > > > To: ross@tucows.com; discuss-list
> > > > > > Subject: Re: Letters from Tucpws?
> > > > > >
> > > > > >
> > > > > > Thanks Ross. Just a concern... ;o) Have you heard anything
> > > > > > else (Decisions) on the referral lists yet? It's been a while
> > > > > > since you said you were having a meeting about it.....
> > > > > >
> > > > > > Mikey
> > > > > > ----- Original Message -----
> > > > > > From: "Ross Wm. Rader" <ross@tucows.com>
> > > > > > To: "'Mike Allen'" <discusslist@4cheapdomains.net>; "'Derek
> > > > > > J. Balling'" <dredd@megacity.org>; "'discuss-list'"
> > > > > > <discuss-list@opensrs.org>
> > > > > > Sent: Wednesday, July 31, 2002 7:39 AM
> > > > > > Subject: RE: Letters from Tucpws?
> > > > > >
> > > > > >
> > > > > > > I'm going to look into this a bit further to make sure
> > > > that we have
> > > > > > > our processes in ship-shape shape...(or something like
that)...
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > -rwr
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "There's a fine line between fishing and standing on the
> > > > > > shore like an
> > > > > > > idiot."
> > > > > > > - Steven Wright
> > > > > > >
> > > > > > > Please review our ICANN Reform Proposal:
> > > > > > http://www.byte.org/heathrow
> > > > > > >
> > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: owner-discuss-list@opensrs.org
> > > > > > > > [mailto:owner-discuss-list@opensrs.org] On Behalf Of
> > > > Mike Allen
> > > > > > > > Sent: Wednesday, July 31, 2002 8:09 AM
> > > > > > > > To: Derek J. Balling; discuss-list
> > > > > > > > Subject: Re: Letters from Tucpws?
> > > > > > > >
> > > > > > > >
> > > > > > > > Exactly. Thank you. in the period since we have been
> > > > > > > > established we have not had one support question their. They
> > > > > > > > all go to our support box. If we ever did run into the
> > > > > > > > problem of support stuff in the whois box, then we would
> > > > > > > > contact everyone and remind them again of the
> > > > procedures.......
> > > > > > > >
> > > > > > > > Mikey
> > > > > > > > ----- Original Message -----
> > > > > > > > From: "Derek J. Balling" <dredd@megacity.org>
> > > > > > > > To: "Chuck Hatcher" <chatcher@ashland-ky.net>
> > > > > > > > Cc: "Mike Allen" <discusslist@4cheapdomains.net>;
> > > > > > > > "discuss-list" <discuss-list@opensrs.org>
> > > > > > > > Sent: Tuesday, July 30, 2002 10:40 PM
> > > > > > > > Subject: Re: Letters from Tucpws?
> > > > > > > >
> > > > > > > >
> > > > > > > > > Support requests wouldn't be going to that address. His
> > > > > > customers
> > > > > > > > > would be sending to their normal "support" address that
> > > > > > they have.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > On Tuesday, July 30, 2002, at 10:16 PM, Chuck
> > > > Hatcher wrote:
> > > > > > > > >
> > > > > > > > > > Look, I don't want to argue about how to run a business.
> > > > > > > > I'll do it
> > > > > > > > > > my way, and you do it yours. But I wouldn't call waiting
> > > > > > > > two days to
> > > > > > > > > > answer a support request going the "Extra Mile"!
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > ----- Original Message -----
> > > > > > > > > > From: Mike Allen
> > > > > > > > > > To: Chuck Hatcher ; discuss-list
> > > > > > > > > > Sent: Tuesday, July 30, 2002 9:13 PM
> > > > > > > > > > Subject: Re: Letters from Tucpws?
> > > > > > > > > >
> > > > > > > > > > Exactly, but why eliminate potentially important email,
> > > > > > > > when you can
> > > > > > > > > > publish one and sift through it every 2 days and make
> > > > > > > > sure nothing
> > > > > > > > > > "Important" is coming your way? Please re-read your last
> > > > > > > > email. Once
> > > > > > > > > > again, we are going the "Extra-Mile" that we are not
> > > > > > > > "Required"????
> > > > > > > > > > ;o)
> > > > > > > > > >
> > > > > > > > > > Mikey
> > > > > > > > > >
> > > > > > > > > > ----- Original Message -----
> > > > > > > > > > From: Chuck Hatcher
> > > > > > > > > > To: Mike Allen ; discuss-list
> > > > > > > > > > Sent: Tuesday, July 30, 2002 7:31 PM
> > > > > > > > > > Subject: Re: Letters from Tucpws?
> > > > > > > > > >
> > > > > > > > > > Let me make sure I understand - I assume you're
> > > > > > talking about the
> > > > > > > > > > reseller contact email address (as opposed to
> > > > > > technical contact).
> > > > > > > > > >
> > > > > > > > > > If you don't want to use email for reseller contact,
> > > > > > you have the
> > > > > > > > > > option of having the address not appear in the whois.
You
> > > > > > > > can use a
> > > > > > > > > > url, or a phone number, or all the above, or nothing.
> > > > > > My point is
> > > > > > > > > > that if you DO publish an email address as a means of
> > > > > > > > contacting you
> > > > > > > > > > for registration support, you ought to at least skim
> > > > > > through the
> > > > > > > > > > messages sent to that address. If you think
> > > > > > advertising an email
> > > > > > > > > > address is just going to result in a lot of spam,
> > > > > > then why do it?
> > > > > > > > > >
> > > > > > > > > > Personally, I like listing only the URL, and
> > > > > > providing a support
> > > > > > > > > > form on the website.
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > ----- Original Message -----
> > > > > > > > > > From: Mike Allen
> > > > > > > > > > To: Chuck Hatcher ; discuss-list
> > > > > > > > > > Sent: Tuesday, July 30, 2002 7:50 PM
> > > > > > > > > > Subject: Re: Letters from Tucpws?
> > > > > > > > > >
> > > > > > > > > > Come on dude. They are sending email to a public, mostly
> > > > > > > > trash box.
> > > > > > > > > > Yes, their e-mail is more important with the 200 emails
a
> > > > > > > > day we get
> > > > > > > > > > from scum mining the who-is to send us porno offers!
> > > > > > We scan the
> > > > > > > > > > trash bin a couple times a week to make sure
> > > > there is nothing
> > > > > > > > > > "Important" but we make sure our customers know the
> > > > > > boxes (Proper
> > > > > > > > > > procedures) for any issues... Are you telling me you
> > > > > > have time to
> > > > > > > > > > sift through 200+ trash emails a day? It is called
> > > > > > > > organization and
> > > > > > > > > > I definatly don't need someone telling me how to do
> > > > > > it as we have
> > > > > > > > > > things running quite well and I can guarantee know
> > > > > > one has "Ever"
> > > > > > > > > > filed a complaint against us. We go the extra mile.
> > > > > > Why? We don't
> > > > > > > > > > have trash mail is our way every day!
> > > > > > > > > >
> > > > > > > > > > Things run quite well here. Just out of curiosity, how
> > > > > > > > long have you
> > > > > > > > > > been a reseller? If over a year, you too would be
> > > > a fine tuned
> > > > > > > > > > machine from all the scum and crap on a daily
> > > > basis........
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > --
> > > > > > > > > > Mike Allen, 4CheapDomains.Net
> > > > > > > > > > discusslist@4CheapDomains.Net
> > > > > > > > > > http://www.4CheapDomains.Net
> > > > > > > > > > (812) 275-8425 - Office
> > > > > > > > > > (815) 364-1278 - Fax
> > > > > > > > > >
> > > > > > > > > > ----- Original Message -----
> > > > > > > > > > From: Chuck Hatcher
> > > > > > > > > > To: Mike Allen ; discuss-list@opensrs.org
> > > > > > > > > > Sent: Tuesday, July 30, 2002 5:44 PM
> > > > > > > > > > Subject: Re: Letters from Tucpws?
> > > > > > > > > >
> > > > > > > > > > Are you saying email from Tucows is more important than
> > > > > > > > email from
> > > > > > > > > > your
> > > > > > > >
> > > > > > > > > > customers?
> > > > > > > > > >
> > > > > > > > > > I hate wading through spam as much as the next guy,
> > > > > > but I would
> > > > > > > > > > never filter email sent to a contact address I have
> > > > > > > > published to the
> > > > > > > > > > public. (And I can't think of a better way for Tucows to
> > > > > > > > make sure
> > > > > > > > > > you keep your "public" address updated than to use it
for
> > > > > > > > critical
> > > > > > > > > > updates!)
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > ----- Original Message -----
> > > > > > > > > > From: Mike Allen
> > > > > > > > > > To: discuss-list
> > > > > > > > > > Sent: Tuesday, July 30, 2002 3:48 PM
> > > > > > > > > > Subject: Letters from Tucpws?
> > > > > > > > > >
> > > > > > > > > > Hi All,
> > > > > > > > > >
> > > > > > > > > > Hoping Charles (But I think he is on vacation?) might
> > > > > > shed some
> > > > > > > > > > light. Should account teams etc announcement e-mails be
> > > > > > > > sent to the
> > > > > > > > > > email that we have designated as, let's say
> > > > > > announcements? I have
> > > > > > > > > > been receiving email to our address that is listed in
the
> > > > > > > > WHOIS that
> > > > > > > > > > we filter for spam! I have a bad feeling we will loose a
> > > > > > > > important
> > > > > > > > > > message one day if this is not changed....
> > > > > > > > > >
> > > > > > > > > > Maybe we are the only one, but seems odd that SRS sends
> > > > > > > > us mail to
> > > > > > > > > > the address that we list in the reseller area as our
> > > > > > > > WHOIS info....
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > --
> > > > > > > > > > Mike Allen, 4CheapDomains.Net
> > > > > > > > > > discusslist@4CheapDomains.Net
> > > > > > > > > > http://www.4CheapDomains.Net
> > > > > > > > > > (812) 275-8425 - Office
> > > > > > > > > > (815) 364-1278 - Fax
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > --
> > > > > > > > >
> > > > > >
+------------------------------+--------------------------------+
> > > > > > > > > | Derek J. Balling | "You can get more with
> > > > > > a kind |
> > > > > > > > > | dredd@megacity.org | word and a
> > > > > > two-by-four, than |
> > > > > > > > > | www.megacity.org/blog/ | you can with just a
> > > > > > kind |
> > > > > > > > > | | word."
> > > > > > - Marcus |
> > > > > > > > >
> > > > > >
+---------------------------------------------------------------+
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > >
> >
> >
>
>
>
>



This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:23 EDT