Sure hope something happens. I am about ready to sell out.... I have until
Friday to give an answer to this company buying us out.... Please don't let
me down. I would love to stay for the "Long Haul" and have a long term
income between us and OpenSRS but this is something that just eurks me.... I
am feeling a bit shaken...
-- Mike Allen, 4CheapDomains.Net discusslist@4CheapDomains.Net http://www.4CheapDomains.Net (812) 275-8425 - Office (815) 364-1278 - Fax----- Original Message ----- From: "Ross Wm. Rader" <ross@tucows.com> To: "Mike Allen" <discusslist@4CheapDomains.Net>; "discuss-list" <discuss-list@opensrs.org> Sent: Monday, August 05, 2002 3:13 PM Subject: Re: Letters from Tucpws?
> Sorry for the lateness in this reply. Note that a) you're not making > enemies - someone has to keep us honest ;) (seriously, without feedback, > we'd have not clue when we screwed up or did something right.). b) As I > mentioned, the criterion are unclear at this point. The information that has > come back from sales is somewhat vague, so its best to assume at this point > that the criteria are likely the same as they were a few weeks back, but > that they are dealing with this on a one to one basis. As I mentioned, more > to come later this week after the mgmt meeting this coming Friday... > > -rwr > ----- Original Message ----- > From: "Mike Allen" <discusslist@4CheapDomains.Net> > To: <ross@tucows.com>; "discuss-list" <discuss-list@opensrs.org> > Sent: Friday, August 02, 2002 5:46 PM > Subject: Re: Letters from Tucpws? > > > > So this is still based on sales? Once again Ross, I remind you. Those guys > > are listed (As a referral) already with YOUR COMPANY because you are > > helping. Something has got to give and it is in my hopes they start to > come > > out and express their opinions. Even those that HAVE NOT been writing me > off > > list about this, need to come forward with this. This is our "Biggest" > > problem with this proposal! > > > > Please see where we are coming from Ross.... As much as I hate to say it, > I > > have been made an offer to buy our domain sales site this week and I hate > to > > sell it, but it is starting to look like a better choice at this > > point....... I have already been told I am making enemies at 2Cows, but I > am > > simply expressing my feelings and if that is going to hurt us, they life > > goes on. I just "Pray" you see or point. I would like to be "Best of > buds" > > at 2Cows but it seems that will not ever happen as I am looked at as a > "Out > > Cast" for expressing our feelings and emotions.... Please, Please feel > what > > we feel. Put your self in the "Small Guy" chair. > > > > Have a great night..... ;o) > > > > -- > > Mike Allen, 4CheapDomains.Net > > discusslist@4CheapDomains.Net > > http://www.4CheapDomains.Net > > (812) 275-8425 - Office > > (815) 364-1278 - Fax > > ----- Original Message ----- > > From: "Ross Wm. Rader" <ross@tucows.com> > > To: "'Mike Allen'" <discusslist@4cheapdomains.net>; "'discuss-list'" > > <discuss-list@opensrs.org> > > Sent: Friday, August 02, 2002 10:43 AM > > Subject: RE: Letters from Tucpws? > > > > > > > K folks, here's the dirt. > > > > > > *For the time being*, the program has been modified such that sales will > > > be looking at including individual resellers on a one off basis. At this > > > point, I don't have a clear idea on what the criterion are (not because > > > they don't exist, but because I'm just not completely up to speed) - but > > > I am assuming that they are largely as discussed here a few weeks > > > back... > > > > > > - sales volumes > > > - geographic region served > > > - time as a Tucows' reseller > > > - exclusivity of business relationship > > > with Tucows > > > - number of Tucows' products resold > > > - the level of compliance issues associated with the reseller. > > > > > > Now what has changed is that in addition to sales working through > > > inclusion with *all* resellers on a case by case basis, Peter's new > > > account team has a limited pool of referrals that he and his team will > > > be working through assignment to resellers in his category (small to mid > > > volume...). He asked me to explicitly pass on that his list of referrals > > > isn't unlimited and not to be disappointed if he doesn't contact you on > > > this pass through (which is basically a random selection from resellers > > > in his category) - its quite likely that he'll accumulate another pool > > > pretty quickly. > > > > > > Further, we haven't stopped trying to figure out internally what to do > > > with this program over the longer term. Next Friday, we have a team > > > meeting (management type stuff) at which we will be discussing this > > > issue further and in the meantime, I've floated an idea that we should > > > try to automate the evaluation process as much as possible by comparing > > > applicant resellers to the data that we store in the SRS DB. It hasn't > > > met with any opposition thus far, but I imagine that we will refine it > > > at the meeting next week. > > > > > > Anyways, hopefully this provides you each with a bit more understanding > > > of where we are at on this particular issue...let me know if you have > > > any questions etc...certainly more to follow... > > > > > > In the meantime, thought for the week... > > > > > > "When I woke up this morning my girlfriend asked me, 'Did you sleep > > > good?' I said 'No, I made a few mistakes.'" > > > - Steven Wright > > > > > > Cheers all... > > > > > > -rwr > > > > > > > > > > > > > > > "There's a fine line between fishing and standing on the shore like an > > > idiot." > > > - Steven Wright > > > > > > Please review our ICANN Reform Proposal: > > > http://www.byte.org/heathrow > > > > > > > > > > -----Original Message----- > > > > From: owner-discuss-list@opensrs.org > > > > [mailto:owner-discuss-list@opensrs.org] On Behalf Of Mike Allen > > > > Sent: Wednesday, July 31, 2002 2:31 PM > > > > To: ross@tucows.com; discuss-list > > > > Cc: Jacqueline Cook > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > It wasn't specific. It was simply a rough letter and didn't > > > > answer our questions etc... Just discussed her understandings. > > > > > > > > <Jacqueline quote> > > > > My understanding of the main concerns is as follows: > > > > > > > > These lists generate an important volume of customer leads > > > > for all of our resellers - big and small. You would like a > > > > clearer description of how to qualify for a list and you > > > > would like to know whom to talk with to discuss > > > > qualification. The lists provided a good way for customers to > > > > know that you are a Tucows' accredited registrar. You would > > > > like the opportunity to provide comment before major changes > > > > to process and policies are implemented. </Jacqueline quote> > > > > > > > > This is not all we are looking for, a clearer description? > > > > Would be beneficial, but we are forgetting the main point. > > > > Being treated fairly/equally.... No prejudice at all. > > > > EVERYONE gets a equal stab at that list unless you have had > > > > complaints that you can show to that specific reseller > > > > including the domain name and who filed the complaint. Then > > > > it maybe justifiable to not promote that reseller for obvious > > > > reasons. If we screw up anytime with a customer I will be the > > > > first to admit it. But I know (And I can speak for us only) > > > > that we have none and go the extra mile to keep all our customers. > > > > > > > > > > > > <Jacqueline quote> > > > > We are actively working to address these items and will > > > > announce any new initiatives as they are available. As > > > > always, you have provided us with immediate and frank > > > > feedback and ideas on how we can continue to improve. We > > > > appreciate it. </Jacqueline quote> > > > > > > > > So since we have not heard how things are progressing, does > > > > this mean nothing has been done since this letter was sent on > > > > 7/22/02 ?? We would simply like to all be given a heads up on > > > > these and get a new policy going and get it started. We > > > > joined OpenSRS because of recommendations that they were fair > > > > and treated all equally like what was done on the .US > > > > Referral list when it was launched. Since then, I have only > > > > seen that our (The Small > > > > reseller) have been treated less and less equal on all other > > > > referral lists.... Only the big guys get helped and they will > > > > always stay big because all you do is help them and not the > > > > small people. About like the government charging the rich > > > > less taxes but the rest of us more.... ;o) > > > > > > > > I am speaking for myself, but I am written to every day off > > > > list by other list members with our private discussions on > > > > this topic and all that I have been conversing with feel this > > > > way also. > > > > > > > > -- > > > > Mike Allen, 4CheapDomains.Net > > > > discusslist@4CheapDomains.Net > > > > http://www.4CheapDomains.Net > > > > (812) 275-8425 - Office > > > > (815) 364-1278 - Fax > > > > ----- Original Message ----- > > > > From: "Ross Wm. Rader" <ross@tucows.com> > > > > To: "'Mike Allen'" <discusslist@4cheapdomains.net>; > > > > "'discuss-list'" <discuss-list@opensrs.org> > > > > Sent: Wednesday, July 31, 2002 11:50 AM > > > > Subject: RE: Letters from Tucpws? > > > > > > > > > > > > > I was under the impression that Jacqui followed up to my post last > > > > > week or so(??) > > > > > > > > > > > > > > > > > > > > -rwr > > > > > > > > > > > > > > > > > > > > > > > > > "There's a fine line between fishing and standing on the > > > > shore like an > > > > > idiot." > > > > > - Steven Wright > > > > > > > > > > Please review our ICANN Reform Proposal: > > > > http://www.byte.org/heathrow > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: owner-discuss-list@opensrs.org > > > > > > [mailto:owner-discuss-list@opensrs.org] On Behalf Of Mike Allen > > > > > > Sent: Wednesday, July 31, 2002 11:06 AM > > > > > > To: ross@tucows.com; discuss-list > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > Thanks Ross. Just a concern... ;o) Have you heard anything > > > > > > else (Decisions) on the referral lists yet? It's been a while > > > > > > since you said you were having a meeting about it..... > > > > > > > > > > > > Mikey > > > > > > ----- Original Message ----- > > > > > > From: "Ross Wm. Rader" <ross@tucows.com> > > > > > > To: "'Mike Allen'" <discusslist@4cheapdomains.net>; "'Derek > > > > > > J. Balling'" <dredd@megacity.org>; "'discuss-list'" > > > > > > <discuss-list@opensrs.org> > > > > > > Sent: Wednesday, July 31, 2002 7:39 AM > > > > > > Subject: RE: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > I'm going to look into this a bit further to make sure > > > > that we have > > > > > > > our processes in ship-shape shape...(or something like that)... > > > > > > > > > > > > > > > > > > > > > > > > > > > > -rwr > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "There's a fine line between fishing and standing on the > > > > > > shore like an > > > > > > > idiot." > > > > > > > - Steven Wright > > > > > > > > > > > > > > Please review our ICANN Reform Proposal: > > > > > > http://www.byte.org/heathrow > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > From: owner-discuss-list@opensrs.org > > > > > > > > [mailto:owner-discuss-list@opensrs.org] On Behalf Of > > > > Mike Allen > > > > > > > > Sent: Wednesday, July 31, 2002 8:09 AM > > > > > > > > To: Derek J. Balling; discuss-list > > > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > > > > > Exactly. Thank you. in the period since we have been > > > > > > > > established we have not had one support question their. They > > > > > > > > all go to our support box. If we ever did run into the > > > > > > > > problem of support stuff in the whois box, then we would > > > > > > > > contact everyone and remind them again of the > > > > procedures....... > > > > > > > > > > > > > > > > Mikey > > > > > > > > ----- Original Message ----- > > > > > > > > From: "Derek J. Balling" <dredd@megacity.org> > > > > > > > > To: "Chuck Hatcher" <chatcher@ashland-ky.net> > > > > > > > > Cc: "Mike Allen" <discusslist@4cheapdomains.net>; > > > > > > > > "discuss-list" <discuss-list@opensrs.org> > > > > > > > > Sent: Tuesday, July 30, 2002 10:40 PM > > > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > > > > > > Support requests wouldn't be going to that address. His > > > > > > customers > > > > > > > > > would be sending to their normal "support" address that > > > > > > they have. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Tuesday, July 30, 2002, at 10:16 PM, Chuck > > > > Hatcher wrote: > > > > > > > > > > > > > > > > > > > Look, I don't want to argue about how to run a business. > > > > > > > > I'll do it > > > > > > > > > > my way, and you do it yours. But I wouldn't call waiting > > > > > > > > two days to > > > > > > > > > > answer a support request going the "Extra Mile"! > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > > > > From: Mike Allen > > > > > > > > > > To: Chuck Hatcher ; discuss-list > > > > > > > > > > Sent: Tuesday, July 30, 2002 9:13 PM > > > > > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > Exactly, but why eliminate potentially important email, > > > > > > > > when you can > > > > > > > > > > publish one and sift through it every 2 days and make > > > > > > > > sure nothing > > > > > > > > > > "Important" is coming your way? Please re-read your last > > > > > > > > email. Once > > > > > > > > > > again, we are going the "Extra-Mile" that we are not > > > > > > > > "Required"???? > > > > > > > > > > ;o) > > > > > > > > > > > > > > > > > > > > Mikey > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > > > > From: Chuck Hatcher > > > > > > > > > > To: Mike Allen ; discuss-list > > > > > > > > > > Sent: Tuesday, July 30, 2002 7:31 PM > > > > > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > Let me make sure I understand - I assume you're > > > > > > talking about the > > > > > > > > > > reseller contact email address (as opposed to > > > > > > technical contact). > > > > > > > > > > > > > > > > > > > > If you don't want to use email for reseller contact, > > > > > > you have the > > > > > > > > > > option of having the address not appear in the whois. You > > > > > > > > can use a > > > > > > > > > > url, or a phone number, or all the above, or nothing. > > > > > > My point is > > > > > > > > > > that if you DO publish an email address as a means of > > > > > > > > contacting you > > > > > > > > > > for registration support, you ought to at least skim > > > > > > through the > > > > > > > > > > messages sent to that address. If you think > > > > > > advertising an email > > > > > > > > > > address is just going to result in a lot of spam, > > > > > > then why do it? > > > > > > > > > > > > > > > > > > > > Personally, I like listing only the URL, and > > > > > > providing a support > > > > > > > > > > form on the website. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > > > > From: Mike Allen > > > > > > > > > > To: Chuck Hatcher ; discuss-list > > > > > > > > > > Sent: Tuesday, July 30, 2002 7:50 PM > > > > > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > Come on dude. They are sending email to a public, mostly > > > > > > > > trash box. > > > > > > > > > > Yes, their e-mail is more important with the 200 emails a > > > > > > > > day we get > > > > > > > > > > from scum mining the who-is to send us porno offers! > > > > > > We scan the > > > > > > > > > > trash bin a couple times a week to make sure > > > > there is nothing > > > > > > > > > > "Important" but we make sure our customers know the > > > > > > boxes (Proper > > > > > > > > > > procedures) for any issues... Are you telling me you > > > > > > have time to > > > > > > > > > > sift through 200+ trash emails a day? It is called > > > > > > > > organization and > > > > > > > > > > I definatly don't need someone telling me how to do > > > > > > it as we have > > > > > > > > > > things running quite well and I can guarantee know > > > > > > one has "Ever" > > > > > > > > > > filed a complaint against us. We go the extra mile. > > > > > > Why? We don't > > > > > > > > > > have trash mail is our way every day! > > > > > > > > > > > > > > > > > > > > Things run quite well here. Just out of curiosity, how > > > > > > > > long have you > > > > > > > > > > been a reseller? If over a year, you too would be > > > > a fine tuned > > > > > > > > > > machine from all the scum and crap on a daily > > > > basis........ > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > > > > > Mike Allen, 4CheapDomains.Net > > > > > > > > > > discusslist@4CheapDomains.Net > > > > > > > > > > http://www.4CheapDomains.Net > > > > > > > > > > (812) 275-8425 - Office > > > > > > > > > > (815) 364-1278 - Fax > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > > > > From: Chuck Hatcher > > > > > > > > > > To: Mike Allen ; discuss-list@opensrs.org > > > > > > > > > > Sent: Tuesday, July 30, 2002 5:44 PM > > > > > > > > > > Subject: Re: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > Are you saying email from Tucows is more important than > > > > > > > > email from > > > > > > > > > > your > > > > > > > > > > > > > > > > > > customers? > > > > > > > > > > > > > > > > > > > > I hate wading through spam as much as the next guy, > > > > > > but I would > > > > > > > > > > never filter email sent to a contact address I have > > > > > > > > published to the > > > > > > > > > > public. (And I can't think of a better way for Tucows to > > > > > > > > make sure > > > > > > > > > > you keep your "public" address updated than to use it for > > > > > > > > critical > > > > > > > > > > updates!) > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > > > > From: Mike Allen > > > > > > > > > > To: discuss-list > > > > > > > > > > Sent: Tuesday, July 30, 2002 3:48 PM > > > > > > > > > > Subject: Letters from Tucpws? > > > > > > > > > > > > > > > > > > > > Hi All, > > > > > > > > > > > > > > > > > > > > Hoping Charles (But I think he is on vacation?) might > > > > > > shed some > > > > > > > > > > light. Should account teams etc announcement e-mails be > > > > > > > > sent to the > > > > > > > > > > email that we have designated as, let's say > > > > > > announcements? I have > > > > > > > > > > been receiving email to our address that is listed in the > > > > > > > > WHOIS that > > > > > > > > > > we filter for spam! I have a bad feeling we will loose a > > > > > > > > important > > > > > > > > > > message one day if this is not changed.... > > > > > > > > > > > > > > > > > > > > Maybe we are the only one, but seems odd that SRS sends > > > > > > > > us mail to > > > > > > > > > > the address that we list in the reseller area as our > > > > > > > > WHOIS info.... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > > > > > Mike Allen, 4CheapDomains.Net > > > > > > > > > > discusslist@4CheapDomains.Net > > > > > > > > > > http://www.4CheapDomains.Net > > > > > > > > > > (812) 275-8425 - Office > > > > > > > > > > (815) 364-1278 - Fax > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > > > > > > > > > > +------------------------------+--------------------------------+ > > > > > > > > > | Derek J. Balling | "You can get more with > > > > > > a kind | > > > > > > > > > | dredd@megacity.org | word and a > > > > > > two-by-four, than | > > > > > > > > > | www.megacity.org/blog/ | you can with just a > > > > > > kind | > > > > > > > > > | | word." > > > > > > - Marcus | > > > > > > > > > > > > > > > +---------------------------------------------------------------+ > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:23 EDT