Re: protecting ourselves from scammers

From: Roger B.A. Klorese (rogerk@queernet.org)
Date: Sun Dec 01 2002 - 23:06:54 EST


Robert L Mathews wrote:

>Abuse reports should go the domain owner's ISP, not the domain owner's
>WHOIS address. The person at the WHOIS address is presumably the bad guy.
>It makes no sense to send complaints to the bad guy.
>
You seem to believe that there is usually a model where
domain-owner->ISP->connectivity.

For most I have any dealings with, domain-owner->connectivity. There is
no "hosting" ISP.

>This is *exactly* why I said public WHOIS is a historical accident. It
>was set up to provide people with a way to contact network operations
>personnel, and everyone who "owned" a domain was in that category.
>
Pretty much everyone I ever deal with is in that category.

>(As a secondary observation, even if the domain ownership information was
>useful for abuse reports, the postal address is unlikely to be needed. An
>e-mail address and possibly a phone number would be sufficient, and would
>address many of the concerns people have.)
>
Legal notices and other written correspondence must be possible.

>Okay. But unfortunately most of us are in the business of selling "all
>those personalized domains". If you don't want those customers, that's
>fine, but I'd have to guess you're in a minority among OpenSRS resellers.
>
Since I'm in the "business" of giving them away to folks who need them
and can't afford to buy them (as with lots of other Internet services),
I have little sympathy for people turning what should be a fre service
into a business. Now that it's done, it's a necessary evil I need to
circumvent, but that doesn't mean I need to support it.

>Hmmm. Have you tried telling this to your customers? I'd love to know how
>they respond.
>
We don't handle any individual "vanity" issues. We support non-profits
and projects who ned a domain to do their business.

>I know many people on this list don't care, but I suggest if you're
>in that category, you ask a few of your small business/personal customers
>about it.
>
We don't do "small business or personal," and our clients are grateful
that we give them the domains they need.



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