Hi! All
Can we report to ICANN? Or we cannot do anything else because
Netsol is monopoly.
Mic
At 02:41 12/4/2002 -0800, you wrote:
>FYI, Network Solutions told the Better Business Bureau that all of my
>reported issues had been responded to and resolved. Truth be told, I
>have received NO response from the company and NONE of my issues have
>been resolved. The company would rather lie than so much as lift a
>finger to attempt a legitimate solution.
>
>Dave
>
>Michael Ho wrote:
> >
> > Hi! all
> >
> > The netsol always decline any xfer. If you call then, they said
> > they have sent the email to your domain owner email address to confirm but
> > no reply. So, they decline the xfer. But, they never send the email to
> > domain owner.
> >
> > At 23:09 12/3/2002 +0000, you wrote:
> > >Hi all,
> > >I have just spend 3 weeks trying (unsuccessfully so far) to have a domain
> > >transferred from Netsol to Tucows, in the meantime I have had to
> settle for
> > >a change of DNS to get the client up and running. I have been doing
> reg and
> > >transfers since Feb 2000 and I think this is the worst case of deliberate
> > >refusal that I have encountered, hence the title of this email
> :-) Here is
> > >the chain of events:-
> > >
> > >On 12th Nov I requested the transfer via the OpenSRS system which
> confirmed
> > >the request sent to the admin contact for the domain. Since I saw that
> this
> > >was someone in plus.net - the hosting company - I emailed this person to
> > >confirm the request and asked them to expedite. On 15th I was informed by
> > >Plus.net support that I they could only handle requests via their ticket
> > >system. The Transfer request was logged on their system 15th
> > >Nov.
> > >
> > >On 18th Nov I received email confirmation from them that said:-
> > >"Transfer authorised, will take upto 7 days as it is a transfer of
> registrar
> > >and not just a transfer of namesevers/contacts."
> > >I also received automated confirmation of acceptance from Tucows
> > >
> > >On Nov 24th I received the Transfer declined from Tucows
> > >Requesting Registrar: Tucows, Inc..
> > >Current Registrar: Network Solutions, Inc..
> > >OpenSRS Order #Id: 7971154.
> > >The current registrar for the bes-ireland.com domain name rejected the
> > >transfer request you submitted.
> > >Pursuant to established Verisign Registry procedures, the transfer is
> > >declined.
> > >
> > >On 25th Nov I re-submitted via OpenSRS and received the confirmation of
> > >acceptance from Tucows
> > >On Dec 1st I received the Transfer declined from Tucows
> > >Requesting Registrar: Tucows, Inc..
> > >Current Registrar: Network Solutions, Inc..
> > >OpenSRS Order #Id: 8092418.
> > >The current registrar for the bes-ireland.com domain name rejected the
> > >transfer request you submitted.
> > >Pursuant to established Verisign Registry procedures, the transfer is
> > >declined.
> > >
> > >During this time there was ongoing dialogue with Plus.net via their
> customer
> > >only ticket system, my client had provided me with his password so I was
> > >monitoring every day. I have this record if so required.
> > >
> > >On Nov 17th they said:-
> > >".. Please provide us with the DNS of the new host and we will make the
> > >changes for you...."
> > >On Nov 29th they said:-
> > >..." If we are transferring out then we will need the NIC handles of
> the new
> > >provider to be able to proceed...."
> > >On Nov 29th they said:-
> > >"... We have attempted to transfer this out twice - your gaining registrar
> > >will have to accept the inbound transfer - Please ensure they are
> aware that
> > >you are transferring the domain to their control...."
> > >
> > >I repeatedly asked for clarification on the Transfer process as they
> see it
> > >but this was not forthcoming.
> > >
> > >Everything is 100% in order here, the client is local, we are working on a
> > >website for him, he is happy to relocate and move to to Tucow/OpenSRS. I
> > >think that something needs to be done to stop this abuse of power by
> > >Verisign - different name same old s**t.
> > >
> > >Regards
> > >Des Donnelly
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:32 EDT