Re: Error when purchasing Geotrust quickssl

From: Jeremy Kinsey (jer@mia.net)
Date: Wed Dec 04 2002 - 20:34:17 EST


Ok, ignore that last email... In my frustration and given the fact that
my emailer rules filed this in my inbox instead of my "OpenSRS list"
folder, I thought it was finally a reply to our cert problems..

My apologies.. I am still a bit pissed with GeoTrust at the moment
however, but this is obviously all out of context, again my apologies.

On Wednesday, December 4, 2002, at 08:46 AM, Kim Phelan wrote:

> Looks like there is something wrong with the CSR, and it is isn't
> being accepted.
> Try it on the following form, to see whether the CSR is valid.
> https://products.geotrust.com/ssl/quickssl.do
>
> I do have a "typical CSR" problem FAQ in PDF, if you'd like me to pass
> along.
> (I won't post the attachment to discuss, for those who don't need it)
>
> Hope that helps
>
> Kim Phelan
> Product Manager
> Tucows, Inc.
>
>
> -----Original Message-----
> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org]On Behalf Of Richard Lucking
> Sent: Wednesday, December 04, 2002 9:30 AM
> To: discuss-list@opensrs.net
> Subject: Error when purchasing Geotrust quickssl
>
>
> I sent an email to geotrust asking for help on this one about 24 hours
> ago -
> and haven't had a reply and/or acknowledgement yet - so I wondered if
> anyone
> here had any suggestions.
>
> We purchased a cert through the old system without too many hitches
> (once we
> changed the country code from "UK" to "GB") - and are now trying to
> purchase
> one through the new system (at https://resellers2.opensrs.net/).
>
> We generated the CSR the same way, and it all seems correct, but when
> we
> submit the order I just get the error:
>
> =====
> Error (9007) when processing item ID #2132: Order request failed:
> Error
> Submitting Order. Invalid Field: CSR Problem: Field ''CSR'' is invalid
> (-2006): CSR
> Cannot fulfill order.
> =====
>
> And in the order summary we have the following events:
> 03-DEC-2002 18:58:33 Certificate request has being sent to supplier
> 03-DEC-2002 18:58:34 Supplier rejected the request
> 03-DEC-2002 18:58:34 Certificate request not accepted by supplier
>
> Any suggestions as to things to try whilst I'm waiting for Geotrust to
> get
> back to me would be appreciated.
>
> Cheers
> Richard Lucking
>
>

Regards,
Jeremy Anthony Kinsey
VP Network Operations Colocate Your Server at hostdrive.com
________________________________________________________
www.bella-mia.com Maria's Internet Access
                                                              www.mia.net
                                                          www.dslone.com
Bella Mia, Inc.
401 Host Drive e-mail: jer@mia.net
Lake Geneva, WI. 53147 Phone: (262)248-6759 Fax: (262)248-6959



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