Patrick wrote:
>Which means that you are making decisions based on what your customers are
>asking for, rather than on religious dogma and FUD which seems to make a lot
>of sense from a business perspective.
>
>
Companies that give customers what they want fail.
Companies that listen to what customers say they want and give them what
they need succeed.
Customers do not innovate -- they increment. Customers may tell you
about solutions to problems, but that's not their job. They're there to
tell you about problems and to let you solve them.
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