We had a similar problem with Spamcop's blacklist about a year ago. At
that time:
1) It took way more that one complaint to get a server added to the blacklist
2) after speaking with someone at Spamcop, our mail server was quickly
removed from the blacklist and they added to some list so it wouldn't be
automatically added back.
Now the BL was very experimental at the time (perhaps it still is as I
haven't checked that latest status of it) and maybe they have changed
procedures since then, however our mail server has not been added to the
BL since then.
By the way, what are the 2 required renewal notices? I know of one (it
used to be a 0 day notice but I think was later changed to a 5 day notice).
We have end-user renewal notices at OpenSRS turned off and we send 3
notices of our own (at 60, 30, 0 days). Perhaps the registrants notice
that the "required opensrs notices" are not from us, so they report them
as spam.
On Thu, 6 Mar 2003, Edward Gray wrote:
> Early this morning the opensrs mail system that is used for sending OpenSRS
> domain renewal notifications was
> blacklisted by SpamCop.
>
> This has happened several times in the past specifically with SpamCop. This
> occurs because a registrant receives the renewal notice and in error, flags
> it as a Spam message with SpamCop. We are required to send at least 2
> renewal notices to the owner of every domain as per the ICANN Registrar
> Accreditation Agreement.
>
> The duration that the blacklist will remain active is difficult to determine
> but the longest we have remained blacklisted so far is approximately 19
> hours with some of the events lasting a 1-2 hours.
>
> Edward Gray
> Director, Operations & Networks
> Tucows Inc.
> egray@tucows.com
>
>
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:40 EDT