Re: Change Tech Contact Information

From: Jim McAtee (jmcatee@mediaodyssey.com)
Date: Wed May 21 2003 - 20:41:03 EDT


Do you mean that (three years later) this is _not_ in the plans for the RWI?
Does this capability hinge on the implementation of a handle-based system?
I haven't been keeping the closest tabs on everything that comes across the
list, but wasn't that also in the works?

We're a _tiny_ OpenSRS reseller with just a couple hundred domains. We
could probably contact our customers to update the tech contact if it was
really necessary, but it would still take a couple of weeks and who knows
how many man hours. I can't imagine how an OpenSRS reseller with thousands
of domains in thousands of profiles would deal with something as seemingly
simple as changing the technical contact email address or phone number. Or
to add or change a name server.

Here's a closely related subject... Why not give OpenSRS resellers complete
access to all contact and name server information for the domains they've
sold? You already give them the ability to lock a domain without the
consent of the domain owner. What difference would it make if resellers
could edit the domain contacts and name servers? The only thing I'd keep a
reseller away from is customer profiles, customer passwords, and domain
owner records.

Jim

----- Original Message -----
From: "R. Peter Ejtel" <peter@tucows.com>
To: "Jim McAtee" <jmcatee@mediaodyssey.com>; <discuss-list@opensrs.org>
Sent: Wednesday, May 21, 2003 2:17 PM
Subject: RE: Change Tech Contact Information

> Hi Jim,
>
> Sorry for the delay in response it has been quite a hectic week especially
> with our holiday this past Monday.
>
> Basically the answer is yes and no ;)
>
> There are no tools currently available to make global contact changes on
all
> names in a reseller account without the direct accent of the registrant
> through the use of a username and password. If contacts are managed by the
> Reseller where they control the domains for their clients and have them
> stored within one single profile then yes, you can make these global
contact
> changes but in your situation this is not the case.
>
> Please contact me directly off-list or through sales@opensrs.org to see if
> we may be able to find you a tertiary solution.
>
> Thanks,
>
> Peter Ejtel
> Sales Manager
> Tucows Inc.
> sales@opensrs.org
>
>
>
> -----Original Message-----
> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org]On Behalf Of Jim McAtee
> Sent: Tuesday, May 20, 2003 9:01 PM
> To: discuss-list@opensrs.org
> Subject: Change Tech Contact Information
>
>
> Is there a way to change the technical contact (or information about the
> technical contact, such as email address) for all of the domains we've
> resold, located in numerous profiles?
>
> I just dug up a thread on this list from three years ago saying that the
> ability to do this was on the list of things to add to the RWI, but I
don't
> see it anywhere.
>
> Thanks,
>
> Jim
>



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