> From: owner-discuss-list@opensrs.org
> [mailto:owner-discuss-list@opensrs.org] On Behalf Of Robert L Mathews
>
>
> At 6/5/03 9:23 AM, Roger B.A. Klorese wrote:
>
> >The only point it makes is that there is a small minority
> out there woh
> >believes that technical differentiation is what makes a business
> >successful, not service and market differentiation. The world shows
> >otherwise: the sides of the road are littered with the corpses of
> >superior technology and superior technologists.
>
> ... and with even more companies that thought they could succeed by
> marketing crappy products at consumers.
Nah. While there's been a boom of this in the last few years, it's been
clear that adequate technology with exceptional marketing slays
exceptional technology with adequate marketing damn near every time.
> Anyhoo, I suspect your remark might be directed at me based
> on my earlier
> comments, but if so, it's a misinterpretation of what I meant. My
> particular brand of "technical differentiation" lies in the
> direction of
> making complicated services reliable and easy to use via the
> application
> of lots of backend elbow grease. That's a technical effort that
> *automatically* leads to "service and market
> differentiation"; I don't
> think they're orthogonal.
It was not directed at you.
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