Did you pay with a credit card? Dispute the charge.
D
On Monday, June 30, 2003, at 03:11 PM, Jim McAtee wrote:
> Thanks, all. I guess I screwed myself, then. I recall reading about
> this
> situation now on this list, but wasn't paying close enough attention.
> I've
> emailed Netsol, but I don't expect much luck either. We'll probably
> end up
> issuing a charge-back on the credit card used for the renewal.
>
> If we ever get the dough back, at least we'll have saved $25.
>
> Jim
>
> ----- Original Message -----
> From: "WebWiz" <webwiz@atlcon.net>
> To: <discuss-list@opensrs.org>
> Sent: Monday, June 30, 2003 12:14 PM
> Subject: Re: Lost Year?
>
>
>> This is a byproduct of the screwy rules that the registry uses.
>>
>> If a domain is transferred within 45 days of a renewal, then the
>> renewal
>> year is removed (and refunded to the original registrar) and a year
>> is added
>> back for the transfer.
>>
>> Good luck getting your money back for the lost year from Network
>> Solutions
>> (but trust me, they got their money from the Registry).
>>
>> I've gotten in the habit of advising customers who renewed an expired
>> domain
>> at NetSol to mark their calendar and not try to transfer it for at
>> least 60
>> days.
>>
>> Regards,
>> Eric Longman
>> Atl-Connect Internet Services
>>
>> ----- Original Message -----
>> From: "Jim McAtee" <jmcatee@mediaodyssey.com>
>> To: <discuss-list@opensrs.org>
>> Sent: Monday, June 30, 2003 1:41 PM
>> Subject: Lost Year?
>>
>>
>>> We just transfered a domain from Network Solutions to OpenSRS and it
>> appears
>>> that the additional year of registration hasn't been added.
>>>
>>> The history of this domain is that it was allowed to expire by the
>>> domain
>>> registrant this past June 11th. I went into the Netsol web site and
>>> was
>> able
>>> to pay for the domain's renewal for one year on about June 19th. The
>> domain
>>> was reinstated that night. We then transfered the domain to OpenSRS
>>> on
>> June
>>> 26th. I believe the transfer was completed early on the 27th. The
>>> domain
>>> expiration currently appears as 10-Jun-2004, rather than in 2005.
>>>
>>> Explanation?
>>>
>>> Thanks,
>>> Jim
>
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