At 7/15/03 9:27 AM, Ross Wm. Rader wrote:
>Also, I think there might be some confusion regarding what our actual
>non-payment policy is.
Yes, I'd be interested to hear what the policy is on a reseller
"repossessing" a domain name if the client has actually done a
chargeback, for example, or if the registration is fraudulent.
I took a look at the .com version of the OpenSRS contract that users must
agree to. Section 3 states that the user must pay the RSP for the domain
name. Section 15 states that in the event of a breach of contract (and
clearly non-payment is a breach), the domain may be deleted.
Of course, "may be deleted" is not exactly the same as "will be taken
away from you", especially since Tucows policy is generally to not delete
domain names at the registry. In an ideal world, I'd like to suggest that
this wording be changed to something like "we may revoke your ownership
of the domain name", which would allow a variety of possible responses to
customer nonpayment.
I'd also be interested to hear if Tucows considers it acceptable for
resellers to add conditions. For example, if the customer additionally
agrees to a clause that "in the event of non-payment, ownership of the
domain name shall revert to [reseller name]", will that satisfy OpenSRS
compliance when I repossess someone's domain name for fraud or chargeback?
-- Robert L Mathews, Tiger Technologies
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