At 7/15/03 10:18 PM, William Denniss wrote:
>I had a similar situation where I wanted to delete the domain.
>
>I was informed by tucows that they don't normally delete domains. However,
>and I quote "our Compliance Dept can place the domain on administrative hold
>if a credit card chargeback has taken place. You can contact them for
>further information at compliance@opensrs.org"
Well, if that's the official OpenSRS policy, and the domain does not
resolve while on hold and is not transferable, and there's absolutely
ZERO chance of the registrant getting access to it, then that sounds good.
Unfortunately, it doesn't appear to be quite so ironclad. For example,
when I've inquired in the past I've been told that there is nothing
OpenSRS can do about chargebacked or fraudulently purchased domains
(perhaps the policy isn't clear among OpenSRS employees, or has changed
recently?), and the other poster mentioned that compliance forced him to
give an end-user control of a chargebacked domain (it sounds like perhaps
the dispute between reseller and customer was a little more complicated,
but that's what it came down to from the reseller's perspective).
So again, some clarification from OpenSRS would be welcome. OpenSRS
hasn't commented yet, so I'll ask two specific questions that I'd
appreciate an answer to:
1. Will compliance put domains on administrative hold (making them
useless to the end user) if they are chargebacked or fraudulently
registered, with a guaranteed zero chance that the end user can get
access to them by any method short of a lawsuit?
2. Will compliance respect an additional contract provision between the
reseller and end user that provides for an "ownership" transfer of the
domain name to the reseller, under circumstances defined by the reseller
(which may include nonpayment or perhaps other situations that match the
reseller's business model)?
-- Robert L Mathews, Tiger Technologies
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