At 11/6/03 6:55 AM, bill@daze.net wrote:
>We have already started receiving feedback from customers that are
>confused by this message. They are misreading the fixed paragraph as
>"ICANN has determined that your WHOIS data is inaccurate or fraudulent".
>
>I think it needs to be rewritten to better/clearly explain the purpose of
>the message.
I second this. We also have had responses from customers who don't
understand that it's just an ICANN mandated thing that's sent to
everyone, even if they don't have fraudulent/inaccurate info.
It needs to be made clear that the message is merely a verification that
is sent to everyone who owns a domain name every year.
I added this info to our footer, but as I had guessed, people stop
reading after the "signature" part. OpenSRS, *please* remove the
signature from the middle of the message, or move the footer up before it.
-- Robert L Mathews, Tiger Technologies http://www.tigertech.net/"I'm angry about so many things that I'm having trouble even keeping track of them."
This archive was generated by hypermail 2.1.3 : Tue Oct 19 2004 - 23:37:50 EDT