> Echo's reps also had a hard time understanding that charges might vary
> from month to month, or more importantly, might be unpredictable at
> the start of a month. They really insisted on a merchandise sort of
> model, where you have an item with a ticket price and a customer pays
> that specific price in advance and that's it. That was odd
> considering that they claimed to deal with a lot of ISPs.
Echo's reps are for the most part brain dead but there are a few that
know what they are talking about. Support vie email and the website is
much better. I have a couple of clients using echo for ecommerce and
they have been pretty happy.
~jb
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