On Aug 10, 2000, at 5:07 PM, Charles Daminato wrote:
> It's in the Support FAQ:
>
> http://www.opensrs.org/Support_FAQ.shtml#Live_lost_profile_password
>
> There's also a section there if the Admin email is incorrect:
>
> <FAQ...>
> If the admin contact e-mail address is no longer valid or has a typo,
> this
> will have to be changed manually. The RSP must fax us a signed request
> to
> make this change. The OpenSRS fax number is (416) 531 2516.
> </FAQ...>
>
>
Sorry for asking this question yet again, but did the procedure change
any? I find this listed now:
"Before you attempt to transfer a domain, make sure that the Admin
Contact Email for the domain to be transferred is valid. If the Admin
Contact Email address listed in the current whois info is no longer
valid, you must contact the original registrar to request it be
changed. We can't assist you in transferring the domain until we can
verify who is accepting the transfer. "
If we are the original registrar, then what do we do? Is there a way
for us to retrieve/reset the password for the domain now, or does the
domain owner still have to fax the signed request. If so, where do I
find that signed request again?
Sorry about this, these issues just rarely come up enough to
remember... :-)
Regards,
Jeremy Anthony Kinsey
e-mail: jer@mia.net
________________________________________________________
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401 Host Drive www.dslone.com
Lake Geneva, WI. 53147 www.hostdrive.com
Phone: (262)248-6759 www.bella-mia.com
Fax: (262)248-6959 www.thednsplace.com
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